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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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The staff and everyone I have met at the Mustang Creek Estate location is genuinely interested in giving my mom the best care possible. Any concerns I have addressed to management have been resolved quickly and usually an education regarding what Assisted Living provides.
Business response:
Richard - thank you so much for the kind words about our staff! We pride ourselves in hiring the best in the business! Please do not hesitate to continue to reach out regarding any questions and concerns you may be having so we can continue to work together to provide the best care to your loved one. We appreciate the kind review!
Overall very satisfied. I would definitely recommend. Only constructive feedback would. Be more! Activities off campus or outside (i.e. walks etc.)
Business response:
CJ - thank you for sharing your feedback! We always encourage our families to reach out to our leadership team on campus so we can work together on any feedback or improvements! We are always looking for ways in enhance future experiences with our activities on campus and your input will help us improve. Thank you again for your positive review and recommendation!
I would recommend this facility. Overall, I think it's a good place and the staff is very attentive and caring.
Business response:
JS - thank you for your kind words about our staff! If there is anything else we can do to make your loved one's stay even better, please don't hesitate to let us know. Thank you for your recommendation!
What we like the most about Mustang Creek is the staff. Staff was attentive and friendly to our family. Dad didn't do much there due to his declining mental state but all of the residents seemed happy and everything was well taken care of. The only issues we had was laundry seemed to be behind a lot and the clothes would get lost between rooms often. We would recommend this community to other families.
Business response:
Thank you so much for your kind words about our staff, we are so happy to hear that they are making such a positive impact on your family! We always encourage our families to contact our leadership team for any concerns that they may be having so we can come to a solution together. Your recommendation means so much to us, thank you!
They went out of their way to care for my mother who was wheelchair bound. It was always clean, fresh. Some days were harder than others. if staff were short on weekends, but considering the situation it was a good place.
Business response:
Thank you so much for your 5 star review! Our staff works very hard to make sure all of our residents are well taken care of. We are so happy to hear that our wonderful staff have provided such high quality care for your loved one! Thank you again.
Dad was in Assisted Living + due to having to have a 2 man lift. So the lower rating in Activities was because there wasn't much in his building. I found the staff in Building C (assisted living plus) to be very caring and encouraging to the residents. Worked to get them out of their rooms and into the common area to talk with others. They kept Dad clean and stayed up with his meds. Lamont was super nice and took time to give me suggestions on how to make Dad's stay better.
Business response:
Linda - thank you for sharing your experience. We are so happy to hear how our staff made such a positive impact on your dad! We hope we can continue to exceed your expectations, any concerns you may have regarding activities, please bring those to your leadership team. We have a wonderful Activity Director and Activity Assistant that oversee activities in all of our houses! Thank you again for your five star review!
The facility is great! It is truly set up to make residents feel like they are in a home and family environment. I do wish communication from the staff and visiting doctor was better and more frequent. Overall, my mom is getting wonderful care!
Business response:
Thank you for the kind words about our Mustang Creek Estates of Sachse campus! We are proud of our model that allows our residents to feel like they are truly at home. Please feel free to reach out to our campus staff regarding stronger communication, we always strive to keep our families updated on the care of their loved one!
We are completely impressed with Mustang Creek Estates!!! The staff are all so professional and helpful They lovingly care for my 97-year-old mom! We are confident my mom will be safe and easily cared for with much kind attention!
Business response:
Debi - thank you for your wonderful review of our Sachse campus! We are so happy you trust us to take great care of your mom, our staff works hard to ensure your loved one is comfortable and well taken care of! Thank you so much for your 5 star review!
Mustang reek Estates Saschse was nice and felt more homey than the other facilities we visited. I would recommend the facility to others looking for care for a loved one.
Business response:
Thank you for your review! We take pride in our neighborhood of homes, that allow our residents to truly feel at home while receiving high quality, personal care! Thank you for your recommendation!
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 224 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.