This profile has been claimed by the business owner or representative.
3900 Ranch Road, Sachse, TX, 75048, United States
Get directionsThey went out of their way to care for my mother who was wheelchair bound. It was always clean, fresh. Some days were harder than others. if staff were short on weekends, but considering the situation it was a good place.
Business response:
Thank you so much for your 5 star review! Our staff works very hard to make sure all of our residents are well taken care of. We are so happy to hear that our wonderful staff have provided such high quality care for your loved one! Thank you again.
Dad was in Assisted Living + due to having to have a 2 man lift. So the lower rating in Activities was because there wasn't much in his building. I found the staff in Building C (assisted living plus) to be very caring and encouraging to the residents. Worked to get them out of their rooms and into the common area to talk with others. They kept Dad clean and stayed up with his meds. Lamont was super nice and took time to give me suggestions on how to make Dad's stay better.
Business response:
Linda - thank you for sharing your experience. We are so happy to hear how our staff made such a positive impact on your dad! We hope we can continue to exceed your expectations, any concerns you may have regarding activities, please bring those to your leadership team. We have a wonderful Activity Director and Activity Assistant that oversee activities in all of our houses! Thank you again for your five star review!
We are completely impressed with Mustang Creek Estates!!! The staff are all so professional and helpful They lovingly care for my 97-year-old mom! We are confident my mom will be safe and easily cared for with much kind attention!
Business response:
Debi - thank you for your wonderful review of our Sachse campus! We are so happy you trust us to take great care of your mom, our staff works hard to ensure your loved one is comfortable and well taken care of! Thank you so much for your 5 star review!
Mustang reek Estates Saschse was nice and felt more homey than the other facilities we visited. I would recommend the facility to others looking for care for a loved one.
Business response:
Thank you for your review! We take pride in our neighborhood of homes, that allow our residents to truly feel at home while receiving high quality, personal care! Thank you for your recommendation!
We had an emergency with Dad and needed to find an assisted living facility for him fairly quickly. I contacted A Place For Mom, and they provided 3 places for me and my husband to tour. Mustang Creek Estates in Sachse was the first stop, and we were both really impressed, with the people we met and with the idea of having houses that are like home, instead of a clinical type setting, for the assisted living. We ended up choosing Mustang Creek for Dad, and when I took him for a tour he was very positive about the big move! H... read more
Business response:
Denise - thank you so much for your kind words about our Sachse campus and staff! It is so wonderful to hear how happy your dad is with us and how much he loves it! Our home-like model truly allow for our residents to feel comfortable and like they are at home! Thank you again for sharing your experience and for the recommendation!
Easy a 5 cross the board. Great loving and caring staff. We go by and take them home made cookies on a regular basis The staff to resident ratio was good 24 hours a day. Each unit is like a house with a common living room and a kitchen where the meals are home cooked.
Business response:
Carol - we are ecstatic to hear how happy you are with our Mustang Creek Estates of Sachse campus! We are so happy to hear that our staff has been taking such great care of your loved one. We take pride in our three home cooked meals a day, friendly staff, and our home like model that allows our residents to feel like family! Thank you for your 5 star review and kind words!
Newly build location in a very nice neighborhood. Inside it very open and very clean. Rooms are good size for a resident and bathrooms are huge. The parking spots are limited. Nice walking trails nearby. I felt very secure and safe in the area. Staff was very nice and friendly. Large screen TV in main living area.
Business response:
Patricia - thank you for your kind words about our campus and staff! At Mustang Creek, we strive to make sure our residents are comfortable and truly feel at home in our community! Thank you again!
Best in the area. We both (a cousin and I) had good friends who had a family member at MCE recently. They were highly satisfied. We loved the layout of the houses (dining, open kitchen, TV area). We loved that meals are cooked in the house and not in large volume. And we were happy to hear, as one of your Sales associates said, "we buy our food from the grocery store".
Business response:
Thank you so much for your kind words! We are very proud of our home-like layout, it truly allows our residents to feel at home and like family! Shopping for fresh groceries weekly, from the local grocery store, allows us to serve high quality meals. We are so ecstatic to hear how happy your and your family were with Mustang Creek!
Mustang Creek has multiple houses which are grouped by needs of the individual! The facility is a house with many bedrooms. The kitchen, dining and living room are common areas. A staff member cooks 3 meals and one can either eat in the dining area or a meal can be brought to their room.
Business response:
Thank you for your review! In our unique neighborhood of homes, holding up to 16 residents, it really allows our residents to feel at home and like a family! We pride ourselves on our three home cooked meals and always promote choice for our residents of dining where they feel most comfortable!
Mustang Creek Estates of Sachse has a 3.9 star rating with 232 reviews.
Mustang Creek Estates of Sachse is open now. It is open 24/7.