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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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Mustang Creek Estates is exceptional. The staff are sensitive to the needs of the residents. This was a good choice for the memory care resident. Compared to other facilities, like [community removed] where the staff is careless and retaliatory, it gets an A. The food is home cooked and cooked on site. The delicious odors give residents a feeling of home. Rooms and closets are ample.
Business response:
Wynthia - we are so thrilled to read your kind works about our Mustang Creek Sachse campus! We are thankful for the recognition of our hard working staff and our wonderful home-cooked meals! We appreciate your feedback and sharing your experience. Thank you so much for leaving a five star review!
We moved dad into assisted living when he got out of rehab. He was very hesitant at first but with the excellent care he received his overall health and strength has improved. The staff in Building E has been exceptional and they take such good care of him. 3 meals a day, help with meds, housekeeping and checking on him have proven to be the help he needed to regain some independence.
Business response:
Lisha - we are thrilled to hear that your loved one has been enjoying his time with us at Mustang Creek! We are so happy to hear that the high-quality care we are providing for him, has allowed him to thrive! Thank you for sharing your experience, if there is anything else we can do for you, please let us know.
Everyone is very sweet and attentive. The smaller number of residents makes for a very pleasurable experience. Mom enjoys the food. They check on her regularly and love on her. They provide TV Cable and telephone service as part of the package
Business response:
Robyn - we truly appreciate you sharing your experience! We are thrilled to hear that your mom is enjoying her experience with us. It is wonderful that she is enjoying our three home cooked meals and our all-inclusive amenities! Thank you for your kind words, we are grateful to have your mom apart of our Mustang Creek family!
The staff and everyone I have met at the Mustang Creek Estate location is genuinely interested in giving my mom the best care possible. Any concerns I have addressed to management have been resolved quickly and usually an education regarding what Assisted Living provides.
Business response:
Richard - thank you so much for the kind words about our staff! We pride ourselves in hiring the best in the business! Please do not hesitate to continue to reach out regarding any questions and concerns you may be having so we can continue to work together to provide the best care to your loved one. We appreciate the kind review!
Overall very satisfied. I would definitely recommend. Only constructive feedback would. Be more! Activities off campus or outside (i.e. walks etc.)
Business response:
CJ - thank you for sharing your feedback! We always encourage our families to reach out to our leadership team on campus so we can work together on any feedback or improvements! We are always looking for ways in enhance future experiences with our activities on campus and your input will help us improve. Thank you again for your positive review and recommendation!
I would recommend this facility. Overall, I think it's a good place and the staff is very attentive and caring.
Business response:
JS - thank you for your kind words about our staff! If there is anything else we can do to make your loved one's stay even better, please don't hesitate to let us know. Thank you for your recommendation!
What we like the most about Mustang Creek is the staff. Staff was attentive and friendly to our family. Dad didn't do much there due to his declining mental state but all of the residents seemed happy and everything was well taken care of. The only issues we had was laundry seemed to be behind a lot and the clothes would get lost between rooms often. We would recommend this community to other families.
Business response:
Thank you so much for your kind words about our staff, we are so happy to hear that they are making such a positive impact on your family! We always encourage our families to contact our leadership team for any concerns that they may be having so we can come to a solution together. Your recommendation means so much to us, thank you!
They went out of their way to care for my mother who was wheelchair bound. It was always clean, fresh. Some days were harder than others. if staff were short on weekends, but considering the situation it was a good place.
Business response:
Thank you so much for your 5 star review! Our staff works very hard to make sure all of our residents are well taken care of. We are so happy to hear that our wonderful staff have provided such high quality care for your loved one! Thank you again.
Dad was in Assisted Living + due to having to have a 2 man lift. So the lower rating in Activities was because there wasn't much in his building. I found the staff in Building C (assisted living plus) to be very caring and encouraging to the residents. Worked to get them out of their rooms and into the common area to talk with others. They kept Dad clean and stayed up with his meds. Lamont was super nice and took time to give me suggestions on how to make Dad's stay better.
Business response:
Linda - thank you for sharing your experience. We are so happy to hear how our staff made such a positive impact on your dad! We hope we can continue to exceed your expectations, any concerns you may have regarding activities, please bring those to your leadership team. We have a wonderful Activity Director and Activity Assistant that oversee activities in all of our houses! Thank you again for your five star review!
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.8 star rating with 214 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.