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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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All inclusive price and the "feels like home" feeling when you walk in the front door has made this a transition wonderful for our mom and peace of mind for us, her family.
Business response:
Susie - thank you so much for sharing your thoughtful review! We take pride in our all inclusive, home-like environment, where our residents can truly feel comfortable! We truly appreciate you sharing your experience, thank you again for your review!
Mustang Creek does such a good job of making sure everything feels so comfortable. Its so nice to be able to enjoy the living and dining rooms just as we would in our own home. Then to have a comfy bedroom to retreat to for a good night sleep with the temp set at the perfect degree! I'm so happy!
Business response:
Paul - we are so thrilled to hear how happy you are at Mustang Creek and we love having you apart of the Mustang Creek family! If there is anything else we can do for you, please let us know.
Mustang Creek Estates is exceptional. The staff are sensitive to the needs of the residents. This was a good choice for the memory care resident. Compared to other facilities, like [community removed] where the staff is careless and retaliatory, it gets an A. The food is home cooked and cooked on site. The delicious odors give residents a feeling of home. Rooms and closets are ample.
Business response:
Wynthia - we are so thrilled to read your kind works about our Mustang Creek Sachse campus! We are thankful for the recognition of our hard working staff and our wonderful home-cooked meals! We appreciate your feedback and sharing your experience. Thank you so much for leaving a five star review!
Everyone is very sweet and attentive. The smaller number of residents makes for a very pleasurable experience. Mom enjoys the food. They check on her regularly and love on her. They provide TV Cable and telephone service as part of the package
Business response:
Robyn - we truly appreciate you sharing your experience! We are thrilled to hear that your mom is enjoying her experience with us. It is wonderful that she is enjoying our three home cooked meals and our all-inclusive amenities! Thank you for your kind words, we are grateful to have your mom apart of our Mustang Creek family!
The staff and everyone I have met at the Mustang Creek Estate location is genuinely interested in giving my mom the best care possible. Any concerns I have addressed to management have been resolved quickly and usually an education regarding what Assisted Living provides.
Business response:
Richard - thank you so much for the kind words about our staff! We pride ourselves in hiring the best in the business! Please do not hesitate to continue to reach out regarding any questions and concerns you may be having so we can continue to work together to provide the best care to your loved one. We appreciate the kind review!
I would recommend this facility. Overall, I think it's a good place and the staff is very attentive and caring.
Business response:
JS - thank you for your kind words about our staff! If there is anything else we can do to make your loved one's stay even better, please don't hesitate to let us know. Thank you for your recommendation!
What we like the most about Mustang Creek is the staff. Staff was attentive and friendly to our family. Dad didn't do much there due to his declining mental state but all of the residents seemed happy and everything was well taken care of. The only issues we had was laundry seemed to be behind a lot and the clothes would get lost between rooms often. We would recommend this community to other families.
Business response:
Thank you so much for your kind words about our staff, we are so happy to hear that they are making such a positive impact on your family! We always encourage our families to contact our leadership team for any concerns that they may be having so we can come to a solution together. Your recommendation means so much to us, thank you!
They went out of their way to care for my mother who was wheelchair bound. It was always clean, fresh. Some days were harder than others. if staff were short on weekends, but considering the situation it was a good place.
Business response:
Thank you so much for your 5 star review! Our staff works very hard to make sure all of our residents are well taken care of. We are so happy to hear that our wonderful staff have provided such high quality care for your loved one! Thank you again.
Dad was in Assisted Living + due to having to have a 2 man lift. So the lower rating in Activities was because there wasn't much in his building. I found the staff in Building C (assisted living plus) to be very caring and encouraging to the residents. Worked to get them out of their rooms and into the common area to talk with others. They kept Dad clean and stayed up with his meds. Lamont was super nice and took time to give me suggestions on how to make Dad's stay better.
Business response:
Linda - thank you for sharing your experience. We are so happy to hear how our staff made such a positive impact on your dad! We hope we can continue to exceed your expectations, any concerns you may have regarding activities, please bring those to your leadership team. We have a wonderful Activity Director and Activity Assistant that oversee activities in all of our houses! Thank you again for your five star review!
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 237 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.