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3900 Ranch Road, Sachse, TX, 75048, United States
Get directionsEveryone is very kind, loving and attentive to my mom and her needs. Very clean and a homey atmosphere. Yes I'd recommend.
Business response:
We are ecstatic to hear about your mom's positive experience. Thank you for recognizing our caring staff and homey atmosphere.
Overall experience has been very good. The staff has been really good and sweet. Mom can't see enough to participate in many activities. Mom does enjoy most of the food they prepare and if she wants something, they try to get it or fix it for her.
Business response:
Robyn - we are thrilled to hear that your experience has been so positive! Thank you for the kind words about our team. We are proud to hear that they go the extra mile to make sure she has meals she enjoys. We encourage you to connect to our wonderful Activity Director, who would be happy to help your loved one get involved in more engaging activities. We truly appreciate the kind review. If there is anything else we can do for you, please let us know. Thank you!
My mom has been at Mustang Creek Estates, Sachse almost 3 years. [name removed] is by far the best activities director you have had since mom has been here. I greatly appreciate her and all the good things that she does for your residents. Her care and dedication shine through. [name removed] is excellent!
Business response:
Lynn - it is so wonderful to hear your kind words about out Activity Director! We truly appreciate the acknowledgement of how hard she works to ensure all of our residents have their daily, engaging activities! If there is anything else we can do for you or your mom, please let us know. Thank you for sharing your review!
To the staff of Mustang Creek Building F As i sit down to write this, my heart is full of gratitude for each and everyone of you who has played a part in caring for my mother over these past five years. There are no words strong enough to fully express how much your kindness, patience and compassion have meant to our family . you weren't just caregivers- you were companions, friends, and extended family. You didn't just tend to her needs: you loved her. You listened to her stories, you made her smile, and you showed up day a... read more
Business response:
Mikel - we are honored to hear these thoughtful words about our team members. Thank you for trusting us to care for your mother and we are honored to have been apart of her journey. We care deeply for all of our residents at Mustang Creek and it warms our heart that you have recognized that and exceeded your expectations. Thank you for sharing your experience and wonderful feedback about our team, we truly appreciate it and we wish you all the best.
We can rest easy knowing our Mom is in the best place! They take such good care of her! The food s home cooked with love and it feels like a family. The caretakers are top notch and the social worker is the best! We have had so many questions and concerns and they have been so patient with us as we have no experience in assisted living.
Business response:
John - we are ecstatic that you trusted us to care for your loved one! We know it is not easy picking the perfect place for your family, but we are so happy that you chose Mustang Creek! We appreciate the kind words about our staff and thrilled that they have been making such a wonderful impact with their care. If there is anything else we can do you for, please let us know. Thank you for sharing your review!
My father in law was not in the facility very long but it was an amazing experience. This was a very difficult time for my family and the entire staff were amazing. They were extremely supportive, friendly, and helpful. They treated our loved one with respect, compassion and dignity. I would recommend Mustang Creek to anyone needing Memory care or Hospice!
Business response:
Andrea - thank you for your kind words about our staff! We are so glad to hear that they were able to make your loved one's experience at Mustang Creek both comfortable and positive. We truly appreciate the recommendation, thank you for sharing your experience!
I’m so thankful we found this place for my mom. From the first call to my mom settling in everyone has been a blessing! I would recommend this place to anyone looking for help with assisted living or memory care
Business response:
Tevi - we are so thrilled to hear how you and your mom have had such a positive experience starting from the beginning of that first call! We truly appreciate your kind words, if there is anything we can do for you or your loved one, please let us know. Thank you for sharing your experience, we are honored to have you both apart of our Mustang Creek family!
The facilities were lovely, welcoming, and very home-like. The staff were completely professional, very kind, and always very caring.
Business response:
We are thrilled to hear that you found our homes to be welcoming! We appreciate the kind words about our staff and campus. If there is anything we can do for you or your loved one, please let us know!
The staff [names removed]where great working with enrolling my loved one. The care takers are all very sweet and care about my loved one. The residence get home cooking every meal .My loved one seems very happy.
Business response:
Johnny - we are so grateful to hear the process was wonderful for you from beginning! Thank you for recognizing our team, we are so proud of the care that they provide to our residents. We are ecstatic to here that your loved one is happy with us at Mustang Creek Estates! Thank you for sharing your review!
Mustang Creek Estates of Sachse has a 3.9 star rating with 237 reviews.
Mustang Creek Estates of Sachse is open now. It is open 24/7.