.png)
This profile has been claimed by the business owner or representative.
Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
Get directions
Mustang Creek Estates Sachse is a well organized, compassionate, and caring facility.
Business response:
Thank you so much for your kind review! We appreciate you taking the time to share your experience!
Mustang Creek is a wonderful community. They have all of the accommodations they say they do. I would recommend that you stay on top of the care that your loved one needs, and make sure you state things to the staff to get these care types accomplished. The staff does take care of the requests; however, it can be slow for implementation of these requests. There are three meals a day served, and the community tries to accommodate specific meal requests to make sure the residents are eating. They have great choices and it smel... read more
Business response:
Thank you so much for your 5 star review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again.
During our loved one stay our family had a wonderful experience. We really appreciated how flexible the staff was with visitation hours. We also loved how the kitchen was set up, the residents could watch the chefs cook and that was something our brother always loved doing.
Business response:
Thank you so much for your 5 star review!! We appreciate you taking the time to share your experience and what you love about Mustang Creek Estates in Sachse. Thank you!
We chose Mustang Creek Estates because we had to make a quick decision quickly and they were close to our home and had availability at the time. It is a very nice facility. I do think that they could improve on their communication with the family members. Other than that, we think she is getting great care and we are satisfied with our decision. I would recommend to other looking.
Business response:
Thank you so much for your review! We are happy to hear you are happy with your decision and that you would recommend us to others. You are welcome to reach out to campus leadership anytime or reach out to the customer service email or phone number 24/7. Thank you again for your review.
One aid specifically was very good with our mother, she even helped us with hospice care. She would call us on a regular basis and she was just outstanding. Our loved one thought the food was good. The location, cleanliness of the community and how they handled memory care issues really stood out to us. The only thing we did not like is how it was presented in the sales that if you signed up through them with their doctor the doctor was available that day. However that was certainly not the case, and the physician nurse on s... read more
Business response:
Thank you so much for your review! We’re very proud of our team in Sachse for maintaining the award winning care Mustang Creek Estates has provided since 2005. The meals provided daily, with menus designed by a registered dietician, are prepared with our Residents likes (and dislikes) in mind. And providing high quality care for all of our Residents, with special training for our team in our Memory Care unit is one of many things we do to provide the highest quality care for our Seniors. We truly have a passion for our Resid... read more
ratings answered above
Business response:
Thank you so much for this incredible rating! We are so proud of our community in Sachse where we are constantly striving for the award winning service Mustang Creek Estates is known for. Thanks again!
This community has a very homey atmosphere, the staff was very engaging, and this was a great place for my father to spend his last days. I would definitely recommend this community to others.
Business response:
Thank you so much for your review. We are honored to have been given the opportunity to care for your father and truly appreciate your recommendation. We’re so sorry for your loss but truly enjoyed having your father with us. Thank you-Mustang Creek Estates in Sachse
The staff are kind and friendly. The community will return calls within the same day. The primary nurse that cares for my loved one, has called twice a week to check on my loved one, since they are in the hospital. The nurse has been able to give my loved one a hair cut, bread trim, and overall does all things a "mom" would do for their loved one.
Business response:
Thank you so much for your review of Mustang Creek Estates in Sachse. Our Caregivers are truly passionate about the care they provide the Residents and always want them to know they are loved. Our partnership with our families ensures that your loved one is thriving in their home with us. Thanks again for your review! -Mustang Creek Estates in Sachse
We moved Dad to Texas from Kansas in July 2018 after Mom passed away. After looking at multiple senior living facilities, we found Mustang Creek Estates. A wonderful place with different homes Dad could move into as his needs changed. It was not an easy transition for him or ourselves, but the staff helped to make it the best possible and knowing he is ‘home’ again has made all the difference in the world. He loves his supervisors, meals, and outings. He exercises in the mornings with other residents and he love’s game time.... read more
Business response:
Don & Kenalea, thank you so much for your review of Mustang Creek Estates in Sachse. We’re so happy you see how our community was designed to allow aging in place which we know reduces traumatic changes in surroundings for your Dad. We have such a passion for creating a warm home like environment for our Residents so that they truly feel like they are with family. It warms our hearts to hear how well your Dad is doing here. Thank you so much for sharing! -Mustang Creek Estates in Sachse
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 237 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.