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Mustang Creek Estates of Sachse
- Assisted Living Facilities
- Sachse, TX
About this business
Location details
3900 Ranch Road, Sachse, TX, 75048, United States
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All are a 5! This was the best place for my Mom ! This facility does the very best in every category to take the best care of my Mom. The Arabella hospice nurses and aides are amazing as well! Thank you so much for your help in finding this place for my Mom! Based on the experience we have had so far, we would definitely recommend this community to others!
Business response:
Cindy-Thank you so much for your rousing 5 star review! The hospice nurses and aids are there to make everything more comfortable for your mom. We appreciate hearing we are the best in every category, and we thank you for your future recommendations!
We like the set up at Mustang Creek. It is like a house and the director, [name removed] is amazing. Staff members are very friendly and genuinely care about the residents. They go out if they're way to see that the residence are well cared for. At least that is our perception of the memory care house. The food is cooked from scratch, in a kitchen just like you have at home. If you have a staff member that is not accustomed to cooking, meals are somewhat simple. Residents don't seem to mind
Business response:
Carol - we are so happy to hear how much you liked our home-like model! Thank you for your kind words about our staff, we are proud to say that they strive to provide such high quality care for our residents! We take pride in our three home cooked meals a day that we make with fresh ingredients that we shop for weekly at our local grocery store! Thank you for sharing your experience!
Mustang Creek Estates Sachse is a well organized, compassionate, and caring facility.
Business response:
Thank you so much for your kind review! We appreciate you taking the time to share your experience!
Mustang Creek is a wonderful community. They have all of the accommodations they say they do. I would recommend that you stay on top of the care that your loved one needs, and make sure you state things to the staff to get these care types accomplished. The staff does take care of the requests; however, it can be slow for implementation of these requests. There are three meals a day served, and the community tries to accommodate specific meal requests to make sure the residents are eating. They have great choices and it smel... read more
Business response:
Thank you so much for your 5 star review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again.
During our loved one stay our family had a wonderful experience. We really appreciated how flexible the staff was with visitation hours. We also loved how the kitchen was set up, the residents could watch the chefs cook and that was something our brother always loved doing.
Business response:
Thank you so much for your 5 star review!! We appreciate you taking the time to share your experience and what you love about Mustang Creek Estates in Sachse. Thank you!
We chose Mustang Creek Estates because we had to make a quick decision quickly and they were close to our home and had availability at the time. It is a very nice facility. I do think that they could improve on their communication with the family members. Other than that, we think she is getting great care and we are satisfied with our decision. I would recommend to other looking.
Business response:
Thank you so much for your review! We are happy to hear you are happy with your decision and that you would recommend us to others. You are welcome to reach out to campus leadership anytime or reach out to the customer service email or phone number 24/7. Thank you again for your review.
One aid specifically was very good with our mother, she even helped us with hospice care. She would call us on a regular basis and she was just outstanding. Our loved one thought the food was good. The location, cleanliness of the community and how they handled memory care issues really stood out to us. The only thing we did not like is how it was presented in the sales that if you signed up through them with their doctor the doctor was available that day. However that was certainly not the case, and the physician nurse on s... read more
Business response:
Thank you so much for your review! We’re very proud of our team in Sachse for maintaining the award winning care Mustang Creek Estates has provided since 2005. The meals provided daily, with menus designed by a registered dietician, are prepared with our Residents likes (and dislikes) in mind. And providing high quality care for all of our Residents, with special training for our team in our Memory Care unit is one of many things we do to provide the highest quality care for our Seniors. We truly have a passion for our Resid... read more
ratings answered above
Business response:
Thank you so much for this incredible rating! We are so proud of our community in Sachse where we are constantly striving for the award winning service Mustang Creek Estates is known for. Thanks again!
This community has a very homey atmosphere, the staff was very engaging, and this was a great place for my father to spend his last days. I would definitely recommend this community to others.
Business response:
Thank you so much for your review. We are honored to have been given the opportunity to care for your father and truly appreciate your recommendation. We’re so sorry for your loss but truly enjoyed having your father with us. Thank you-Mustang Creek Estates in Sachse
Frequently asked questions about Mustang Creek Estates of Sachse
How is Mustang Creek Estates of Sachse rated?
Mustang Creek Estates of Sachse has a 3.9 star rating with 232 reviews.
When is Mustang Creek Estates of Sachse open?
Mustang Creek Estates of Sachse is open now. It is open 24/7.