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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2578 reviews
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Jennifer P's profile image
Jennifer P 
a year ago

Nationwide is not on your side. They dropped our pet insurance policies along with 100k others because they care more about money than people and the ones we care about. I asked if they could just move us to a different (more expensive) plan and they said they could, but we would start all over. So everything that has happened to our pets in the 6-7 years weve been with them would now be a preexisting condition. As a result, we may not be able to afford the care that our pet needs now that his illness is considered preexisti... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

James G's profile image
James G 
a year ago

Absolute SCAM of an pet insurance policy. DO NOT GET THEM! Denied EVERY CLAIM. Paid 1200/year for a total of 0 ZERO coverage. 

Krystina P's profile image
Krystina P 
a year ago

This company is going to knowingly kill tens, if not hundreds, of thousands of animals. Their current policy change will tear families apart and cause people to have to rehome their pet or put them down because they can't afford emergency surgery. Absolutely disgusting. 

Ray S's profile image
Ray S 
a year ago

My parents have been with nationwide for over 20 years and all of a sudden they dropped their policy never made a claim or anything else. They are ripping people off and especially the elderly.. Don’t waste your time or money dealing with this company. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Zubair A's profile image
Zubair A 
a year ago

Total SCAM company. They would drop the insurance when pets may need it the most at older age. Started with less than $100/month in 2016, which is now at $213/month for over a year. And now they are dropping my dog's insurance completely. They have scammed me out over $13k for nothing. I wish I had a savings account for my dog, which I am starting now. I hope my dog stays healthy for another 6-8 years. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Ramin A's profile image
Ramin A 
a year ago

I am writing to express my profound dissatisfaction with Nationwide Insurance, with whom I have maintained auto, business, and home insurance policies for over 15 years. Unfortunately, due to issues with the United ********************** two payments that I sent via mail were not received by Nationwide. Despite providing evidence of these payments, which were not delivered due to **** failures, Nationwide has chosen to terminate my policies after a 60-day lapse.While I understand the company's policy regarding reinstatement,... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Dale M's profile image
Dale M 
a year ago

Intentional Fraud / False Advertising / Material Misrepresentation Do not trust this company, my Agent made false statements and promises about my policy to make his sale. He promised me 100% coverage on my pet with zero exclusions and claimed that No matter what happened to my pet it would be covered back over 3 years ago when I first purchased my policy. I had a $1,500 surgery on my dog and they covered only $16!! After countless attempts to collect my money and countless attempts for them to make it write, they claim that... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Laine W's profile image
Laine W 
a year ago

I know an elderly person was hit in the side of their car almost a month ago. Still has not even received approval for a estimate. Nationwide keeps dragging their feet and even stated: are you sure the person isn't confused because they are elderly? That is so discrimatory! 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Cameron S's profile image
Cameron S 
a year ago

Nationwide will string you along in the claim process and not care about their customers, They will give you short answers and then completely ignore you. They also have an extremely high turnover rate so you will end up working with multiple adjusters that don't work well together and just leave you in the dark. Absolute pathetic business practices. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 578 reviews. 

When is Nationwide open?

Nationwide is open now. It will close at 6:00 p.m.