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Nationwide

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About this business

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2562 reviews
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Shelly S's profile image
Shelly S 
11 months ago

Worse insurance company I have ever encountered. They failed to *** my account for my auto premium, so they cancelled my policy, and didnt bother to tell me for a month. Then they increased my homeowners insurance because I didnt qualify for the multiple policy discount. Three days later I cancelled homeowners policy and they deducted an extra $264.00 from final check for a policy change that I never made. They will give you all kinds of discounts when you sign up, then the next year they will do whatever they can get away w... read more

Sriram M's profile image
Sriram M 
11 months ago

Been with Nationwide for over 5 years. Have bundle insurance for all cars and two properties. We were hit by a hail storm recently, and Nationwide denied the claim. The house next door and lot of houses in my neighborhood are getting covered by their insurance companies, but Nationwide denied the claim. Well totally disappointed with them, they went through great lengths with technical c*** about only top portion is damaged but the shingles are still not damaged enough to replace the roof. I am taking my business elsewhere,,... read more

Lori N's profile image
Lori N 
11 months ago

30 years home and auto without a claim. A hailstorm dinged up my roof and now a window leeks. Their own inspection said no doubt it is hail damage. Not covered? While neighbors covered by other companies are getting new roofs? Then told I will need to make repairs at my own expense or they will drop me? Not on my side. Nationwide takes my $ and then does not help when I need it. 

Angela B's profile image
Angela B 
11 months ago

Terrible service! Denied at every turn!Terminated because of one claim!That was not even ours. Neighbor's unit flooded our house and we were forced to file a claim to repair our home. Avoid them if you value your mental health! 

Elizabeth L's profile image
Elizabeth L 
11 months ago

I wish I could leave zero stars. Nationwide is a predatory company. Over 9 years having their pet insurance, our monthly payment went from $60/month to $645/month. They claimed that we'd never be kicked off our policy, but being a shady company, they just priced us out of insurance coverage for our dog instead. They've been very transparent about the fact that they want to discontinue the policy we had because it's not making them enough money, so every year they've made ridiculous increases to our rate (this year, the renew... read more

Linda L's profile image
Linda L 
a year ago

Nationwide is absolutely horrible, been dealing with them for three months, a huge tree had fell on the back of my house havent got anywhere in my claim. I am now on my second claim specialist. The first one barely communicated with us. The second one has no clue where the information is at that was sent to the first claim specialist. ( you would think they would have it scanned into a computer system somewhere) and now theyre wanting to set up a third inspection stating they didnt receive the information from the last two i... read more

Faheem S's profile image
Faheem S 
a year ago

I have had Nationwide Insurance for over 10 years! They recently tried to pull a fast one on me because I was paying a decent price for my vehicles. I have auto pay set up with them and they took a payment and reversed it. I am a busy person so had no idea this happened.... When I was aware of what happened, I tried calling them multiple times and they would not answer. When the policy was canceled then they reached out to me to try to "Re-instate" my insurance policy for a premium of what I was paying. Absolutely one of the... read more

Aaron D's profile image
Aaron D 
a year ago

I bought a travel policy from ******* (A Nationwide company) on 12/04/2023 for a trip with American Queen ******* on 12/07/2024. Policy # NW0136-03, Certificate # *******.American Queen filed for bankruptcy on 02/2024 & cancelled this trip. Our claim to your company was denied. We then requested a return of our premium paid for this policy, $498, & it also was denied.This policy is not effective until 12/07/2024. It was valid only for the period of 12/07/24 until 12/15/24. My understanding is that one has to have "an insurab... read more

Filipp G's profile image
Filipp G 
a year ago

We've had Nationwide for a number of years, but this is going to be the last one. One of our cats has had crystals in his urine ages ago which Nationwide treated as a preexisting condition. Fine. But denying a claim for a completely unrelated (as attested to by a veterinarian) UTI just because of an episodic illness that occurred four years ago, treating any further urinary issues as preexisting conditions and then refusing to listen to reason and provide access to decision-makers in order to discuss the issue is unconsciona... read more

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 562 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open at 9:00 a.m.