Nationwide

Viktoriya K 

on BBB

a year ago

I have had a horrible experience with Nationwide trying to close my 401k account. The first time I called them, they said my account was handled by a second party insurance company and to contact them. They gave me the wrong phone number to call so I could not reach this second party. I had to get the correct info from my previous employers HR.After getting the correct information and contacting this second party, I was told my banking information had been submitted to Nationwide and it would take 7 business days to get my m... read more

holly b 

on BBB

a year ago

I contacted Nationwide about a customer of theirs that scraped my car. ****** ******* says she is denying the claim because 1. Her customer says he didn't do it ?? and he had no damage, which sometimes they don't. BUT NOW SENDS ME A LETTER STATING I WAS 50%+ AT FAULT.......RESEARCHING THIS, NATIONWIDE CAN BE SUED FOR THIS ???? 

Lynn H 

on BBB

a year ago

I was rear ended and not at fault. The driver/their insurance Nationwide claimed full responsibility for my repairs. Positives: When I needed a rental Nationwide was very quick to set that up. The two adjusters I worked with were responsive to emails and calls. The two adjusters were for the majority of it professional, knew their companys policies, and knew the information relevant to my case to answer my questions. Negatives: My adjuster told me she was "too busy" to call my shop more than once to get the paperwork she nee... read more

Lynn H 

on BBB

a year ago

Part 2 of my review. Finishing my previous thought, I was raised that if you do something to someones property or borrow it, you restore/return it in the same condition or better. The total price for original parts came out to be under $200, and there is no doubt that Nationwide could have paid it. They arent a bankrupt business. They have lots of money. Last, multiple times they attempted to take away/not pay for my rental car even though my car was not driveable and was actively being worked on in shop. I cant believe this... read more

Luc J. Vaval 

on BBB

a year ago

On September 24, 2024, I requested a straightforward rollover of $9,240.73 from my 457 account with ********************** to my Vanguard account. I provided all necessary paperwork and specified the destination for the check. However, shortly after, I discovered several issues: Nationwide sent an incorrect amount, canceled an existing loan I have with them without my authorization, and failed to notify me. When I called to address this, they acknowledged the error and placed a stop order on the check.On October 14, 2024, Na... read more

Ashley S 

on BBB

a year ago

I would not recommend Nationwide to anyone and will never be a customer again. I got my 6 month auto policy in May and in September they requested information/documentation on someone in my home who has their own car and insurance and does not drive my car. In September, they reached out several times in which I confirmed on every single occasion that he was not a driver and had his own insurance. I emailed with someone, provided the requested documentation and was told theyd reach out if they needed anything else. I went to... read more

Kaylin D 

on BBB

a year ago

GO ELSEWHERE FOR PET INSURANCE. They sign you up with all of their lies on what is covered and how EASY it is to file and once they get you to join that all changes. They will tell you they will get all of your pets medical records from their previous vets so you don't have to worry about that.I signed my cat up and ended up taking him in for urinary issues. Submitted the claim and it was denied because they needed "medical records" The records they should have already received during the time they signed us up. I GOT THEM T... read more

Megan O 

on BBB

a year ago

Incredibly disappointed in Nationwide. I started a Nationwide pet insurance plan six years ago when I was working for a company that offered pet insurance through them. I have since left the company but stayed with Nationwide because they had done such a great job covering my pet. My costs went up incrementally each year but I was fine with that. This past year, my plan went from $140 a month to $260 with no notice other than the usual auto-renewal. I called because I was positive it was a mistake but nope. Cancelled my poli... read more

Caroline T 

on BBB

a year ago

Nationwide is not renewing both my pet policies because they no longer offer Whole Pet. I have paid my premiums on time every month since we got the dogs. Now they want me to sign up for new policies with pre-existing condition exceptions. The least the company could do is waive the underwriting for pets affected by this change.