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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2573 reviews
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Anita G's profile image
Anita G 
a year ago

We had a hail storm and we have damage. We have had 3 different companies come out and look. 2 inspections. Were denyed. But everyone else around us got new roofs. Im dealing with an adjuster who told us he was going to get an Engineer out to find out he lied. They dont come out anymore. My roof upstairs in home and downstairs is leaking. I have pictures and I have where 1 adjuster told us we had damage but he had to go by protacal. Worst company ever. Nationwide is on our side is a dam joke. Youre here to get our money and ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Leah J's profile image
Leah J 
a year ago

RUN AWAY! A horrendous company that does not live up to their consideration in their contracts!!! My insurance company is not honoring my policy to repair my roof damages. They have approved about 90% of my roof, but refuse to cover the last 10% of the repairs needed. My contractor has been out multiple times to provide measurements and verify the entire roof needs to be replaced. My insurance is claiming we can cut every single shingle. I asked them to provide a letter from the manufacturer stating this will not void the wa... read more

Shelly S's profile image
Shelly S 
a year ago

Worse insurance company I have ever encountered. They failed to *** my account for my auto premium, so they cancelled my policy, and didnt bother to tell me for a month. Then they increased my homeowners insurance because I didnt qualify for the multiple policy discount. Three days later I cancelled homeowners policy and they deducted an extra $264.00 from final check for a policy change that I never made. They will give you all kinds of discounts when you sign up, then the next year they will do whatever they can get away w... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Sriram M's profile image
Sriram M 
a year ago

Been with Nationwide for over 5 years. Have bundle insurance for all cars and two properties. We were hit by a hail storm recently, and Nationwide denied the claim. The house next door and lot of houses in my neighborhood are getting covered by their insurance companies, but Nationwide denied the claim. Well totally disappointed with them, they went through great lengths with technical c*** about only top portion is damaged but the shingles are still not damaged enough to replace the roof. I am taking my business elsewhere,,... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns 

Lori N's profile image
Lori N 
a year ago

30 years home and auto without a claim. A hailstorm dinged up my roof and now a window leeks. Their own inspection said no doubt it is hail damage. Not covered? While neighbors covered by other companies are getting new roofs? Then told I will need to make repairs at my own expense or they will drop me? Not on my side. Nationwide takes my $ and then does not help when I need it. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Angela B's profile image
Angela B 
a year ago

Terrible service! Denied at every turn!Terminated because of one claim!That was not even ours. Neighbor's unit flooded our house and we were forced to file a claim to repair our home. Avoid them if you value your mental health! 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Elizabeth L's profile image
Elizabeth L 
a year ago

I wish I could leave zero stars. Nationwide is a predatory company. Over 9 years having their pet insurance, our monthly payment went from $60/month to $645/month. They claimed that we'd never be kicked off our policy, but being a shady company, they just priced us out of insurance coverage for our dog instead. They've been very transparent about the fact that they want to discontinue the policy we had because it's not making them enough money, so every year they've made ridiculous increases to our rate (this year, the renew... read more

Business response:

Thank you for bringing this matter to our attention. We have provided you with direct contact information if you would like further assistance. 

Linda L's profile image
Linda L 
a year ago

Nationwide is absolutely horrible, been dealing with them for three months, a huge tree had fell on the back of my house havent got anywhere in my claim. I am now on my second claim specialist. The first one barely communicated with us. The second one has no clue where the information is at that was sent to the first claim specialist. ( you would think they would have it scanned into a computer system somewhere) and now theyre wanting to set up a third inspection stating they didnt receive the information from the last two i... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Faheem S's profile image
Faheem S 
a year ago

I have had Nationwide Insurance for over 10 years! They recently tried to pull a fast one on me because I was paying a decent price for my vehicles. I have auto pay set up with them and they took a payment and reversed it. I am a busy person so had no idea this happened.... When I was aware of what happened, I tried calling them multiple times and they would not answer. When the policy was canceled then they reached out to me to try to "Re-instate" my insurance policy for a premium of what I was paying. Absolutely one of the... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 573 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open on Monday at 9:00 a.m.