Nationwide

Laine W 

on BBB

a year ago

I know an elderly person was hit in the side of their car almost a month ago. Still has not even received approval for a estimate. Nationwide keeps dragging their feet and even stated: are you sure the person isn't confused because they are elderly? That is so discrimatory! 

Cameron S 

on BBB

a year ago

Nationwide will string you along in the claim process and not care about their customers, They will give you short answers and then completely ignore you. They also have an extremely high turnover rate so you will end up working with multiple adjusters that don't work well together and just leave you in the dark. Absolute pathetic business practices. 

Ja P 

on BBB

a year ago

Save your money and look for a better company. We have been with Nationwide over 25 years. Never once made a car or house claim. Now we have leakage in 3 rooms, how could we not need a new roof? They have denied us and they are dropping us now. No thanks to **** who didn't even really attempt to help us. I will make sure to spread the word to my family and friends how they have treated us. @caprietta Insurance in ***** , ****. NATIONWIDE IS NOT ON YOUR SIDE! 

Amy D 

on BBB

a year ago

This company will do anything not to pay out a claim. They use **reasons for making their determinations. For a recent claim I had with them their adjuster, my insurances adjuster, and the police had all said it would be shared fault. Upon the completion of their investigation they cited a lack of scuff marks to my vehicle as to why they shouldnt have to pay. They have ridiculous rates. And according to many complaints through the BBB they are know to not pay out in claims. Buyer beware. 

Les S 

on BBB

a year ago

Worst company Ive ever dealt with. I was their customer for 25 years. I filed a claim on my roof . Took 10 months to resolve the issue. If youre smart dont insure anything with them. I had to get the attorney general involved. They made me wait for everything. Sent out a contractor company 5 times called Seek -Now. Beware of them. They give you lowball estimates, so you will give up and accept an unacceptable offer for your roofing claim. I was sent out like 8 different checks for my claim.2 of their people quit while workin... read more

Garrett R 

on BBB

a year ago

I was a Nationwide customer for 4 years . I got my first car , and was setup with nationwide as my insurance . I knew being my first vehicle , it was gonna cost money . The next 2 years my rate went down . I traded in that car , for a SUV , which actually saved me money on insurance . A few months after purchasing this SUV I nail a deer . Not only was the claim process a complete nightmare , my agent was unprofessional with me , and the mechanic who was in charge of repairing my vehicle . Renewal comes around and they almost... read more

Kayla F 

on BBB

a year ago

The insurance agent I spoke to was so incredibly rude. I was looking for a quote and this woman, ***************************, had the audacity to try and tell me what she did and did not see on the property. She kept hassling me about a structure on the property, that is NO LONGER THERE. She was looking at an old photo, I realized, after I did some digging. She acted as if she didnt believe me when I was telling her information (she asked how many people would be in the household and I told her and then she RUDELY said well ... read more

Gerrie T 

on BBB

a year ago

FSP HOME WARRANTY NATIONWIDE IS TERRIBLE! They take your money but refuse to help out when you put in a claim. The salesman was a liar the way he presented everything to me. When trying to talk to them one guy hung up On me. 

Travis F 

on BBB

a year ago

Nationwide increased my premium nearly 200% without notifying me. They directly billed my mortgage company, which continued to make payments at the old rate. I accrued a $4k deficit in my escrow account and that's how I finally determined that Nationwide had increased my insurance premium. It is criminal to increase the insurance premium without notifying the customer.