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Nationwide

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About this business

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2562 reviews
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Anthony S's profile image
Anthony S 
a year ago

My name is ******* ******and I have been with nationwide over five years, they need to take that commercial out because nationwide is not on your side, every six months my premiums go up, you can never get n touch with your so called agent, and finally they say that you get a three day grace period, my bill is due the 16th of each month I paid it on the 19th and they charge me $15.00 , well I’m seeking to take my business somewhere else 

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Stephen S 
a year ago

I just went through their website and gave all of my information requested to get auto insurance. I haven't had an accident in over 3 years and I have a high credit score. Nationwide said they couldn't help me and referred me to ****** and ********. Ok, if you don't want my money, then that's fine. 

Cristin H's profile image
Cristin H 
a year ago

BEWARE OF NATIONWIDE HOME INSURANCE. I DO NOT USUALLY WRITE REVIEWS, BUT HAD TO FOR THIS INSTANCE. IN AUGUST 2023, I RECEIVED A “POLICY NOTIFICATION” REQUIRING ME TO COMPLETE WORK ON MY HOUSE BASED ON AN AUDIT IN ORDER TO KEEP MY POLICY. WHO GETS THAT? NO ONE I KNOW WHO OWNS A HOME HAS GOTTEN AUDITED AND WE JUST HAVE A BASIC HOUSE, NOT IN A FLOOD ZONE OR ANYTHING. THE REQUIRED ACTIONS INCLUDED (1) FIREPLACE CLEANING, (2) TRIMMING TREES OVER ROOF, (3) ROOF REPAIR. I WAS ONLY GIVEN UNTIL SEPTEMBER 27TH, TO COMPLETE ALL THE WOR... read more

Barry J's profile image
Barry J 
a year ago

When my dog was approximately three months old, I bought a major medical policy for him from nationwide. I never had a claim that exceeded my deductible until he was almost 3 years old. At that time, he started developing a paralysis in his hind legs. We had it diagnosed and he required surgery to correct the issue. Nationwide has denied every single claim that I have submitted on this policy. They have even denied the diagnostic work that resulted in the surgery. Their reason for their denial is they claim his condition is ... read more

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Justin R 
a year ago

They are the WORST when it comes to home owners insurance. Recently had a roof leak. Called in a claim and hired a contractor to begin repairs by laying down a tarp to prevent further damage. Nationwide sent their inspector who not only removed the tarp but failed to reinstall. Contractor had to come out again to repair and documented further damage to roof incurred by NATIONWIDE. Claim was promptly denied and ZERO help given by Nationwide. They sent a secondary inspector out to appease our complaints and they again tried to... read more

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Fran D 
a year ago

One star is too many. This company has given us the run around since 2/14/24…today is 4/17/24. This is regards to an outstanding amount owed of $193.41 to the estate of a deceased pensioner. This is the worst service I’ve ever encountered and the incompetence is alarming . 

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Skye J 
a year ago

They can’t take down a correct address, so they will make your policy for the wrong location, then mail your bill to the wrong address, then cancel your policy without notice. Their website doesn’t work. Their app didn’t work for the nearly two years I had my policy with them. They should be called a scam provider instead of an insurance provider as they seem to not care about their customers experience at all, and they’d rather cancel your policy than keep you as a customer. 

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John K 
a year ago

Surrendered a life insurance policy, was told 5-7 days for check to arrive to me, 14 days now. Almost comical to listen to the CSR tell me the check is in the mail. Unbelievably rude CSR's, absolutely no integrity from Nationwide, they are happy to take your money, but find it difficult to pay it out. NEVER use Nationwide or ANY affiliate, you won't be happy. 

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Tiffany W 
a year ago

We got a new policy with a different company before we canceled nationwide insurance. They went up on our premium by a substantial amount. They have reported to *** that we don't have insurance anymore and now ***is threatening to suspend our licenses. Now I have to take time off to go to ***and prove we have insurance. Its a shame an insurance company has to be this petty about losing a longtime customer because they are beyond greedy. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 562 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open at 9:00 a.m.