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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEWARE OF NATIONWIDE HOME INSURANCE. I DO NOT USUALLY WRITE REVIEWS, BUT HAD TO FOR THIS INSTANCE. IN AUGUST 2023, I RECEIVED A “POLICY NOTIFICATION” REQUIRING ME TO COMPLETE WORK ON MY HOUSE BASED ON AN AUDIT IN ORDER TO KEEP MY POLICY. WHO GETS THAT? NO ONE I KNOW WHO OWNS A HOME HAS GOTTEN AUDITED AND WE JUST HAVE A BASIC HOUSE, NOT IN A FLOOD ZONE OR ANYTHING. THE REQUIRED ACTIONS INCLUDED (1) FIREPLACE CLEANING, (2) TRIMMING TREES OVER ROOF, (3) ROOF REPAIR. I WAS ONLY GIVEN UNTIL SEPTEMBER 27TH, TO COMPLETE ALL THE WOR... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
When my dog was approximately three months old, I bought a major medical policy for him from nationwide. I never had a claim that exceeded my deductible until he was almost 3 years old. At that time, he started developing a paralysis in his hind legs. We had it diagnosed and he required surgery to correct the issue. Nationwide has denied every single claim that I have submitted on this policy. They have even denied the diagnostic work that resulted in the surgery. Their reason for their denial is they claim his condition is ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
They are the WORST when it comes to home owners insurance. Recently had a roof leak. Called in a claim and hired a contractor to begin repairs by laying down a tarp to prevent further damage. Nationwide sent their inspector who not only removed the tarp but failed to reinstall. Contractor had to come out again to repair and documented further damage to roof incurred by NATIONWIDE. Claim was promptly denied and ZERO help given by Nationwide. They sent a secondary inspector out to appease our complaints and they again tried to... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
One star is too many. This company has given us the run around since 2/14/24…today is 4/17/24. This is regards to an outstanding amount owed of $193.41 to the estate of a deceased pensioner. This is the worst service I’ve ever encountered and the incompetence is alarming .
They can’t take down a correct address, so they will make your policy for the wrong location, then mail your bill to the wrong address, then cancel your policy without notice. Their website doesn’t work. Their app didn’t work for the nearly two years I had my policy with them. They should be called a scam provider instead of an insurance provider as they seem to not care about their customers experience at all, and they’d rather cancel your policy than keep you as a customer.
Surrendered a life insurance policy, was told 5-7 days for check to arrive to me, 14 days now. Almost comical to listen to the CSR tell me the check is in the mail. Unbelievably rude CSR's, absolutely no integrity from Nationwide, they are happy to take your money, but find it difficult to pay it out. NEVER use Nationwide or ANY affiliate, you won't be happy.
We got a new policy with a different company before we canceled nationwide insurance. They went up on our premium by a substantial amount. They have reported to *** that we don't have insurance anymore and now ***is threatening to suspend our licenses. Now I have to take time off to go to ***and prove we have insurance. Its a shame an insurance company has to be this petty about losing a longtime customer because they are beyond greedy.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Worst insurance company they start you off oh we have better rates than what you have in less than a year there rates double from what you started with. Then you cancel and don't get all your refund due to you back.
Nothing against my insurance agent. Filing a claim through this company, though, was quite an ordeal. I do not think nationwide is worth anyone's time. Car was totaled. Filed a claim through nationwide. Received an UNDERVALUED amount, but, I ended up settling because I wanted to be done with this company. "But wait, there's more." According to my GAP insurance they neglected an item on the valuation report (not surprising) and now my GAP claim payout is being delayed. Just when you think it's finally over... Would not recomm... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 578 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.