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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Surrendered a life insurance policy, was told 5-7 days for check to arrive to me, 14 days now. Almost comical to listen to the CSR tell me the check is in the mail. Unbelievably rude CSR's, absolutely no integrity from Nationwide, they are happy to take your money, but find it difficult to pay it out. NEVER use Nationwide or ANY affiliate, you won't be happy.
We got a new policy with a different company before we canceled nationwide insurance. They went up on our premium by a substantial amount. They have reported to *** that we don't have insurance anymore and now ***is threatening to suspend our licenses. Now I have to take time off to go to ***and prove we have insurance. Its a shame an insurance company has to be this petty about losing a longtime customer because they are beyond greedy.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Worst insurance company they start you off oh we have better rates than what you have in less than a year there rates double from what you started with. Then you cancel and don't get all your refund due to you back.
Nothing against my insurance agent. Filing a claim through this company, though, was quite an ordeal. I do not think nationwide is worth anyone's time. Car was totaled. Filed a claim through nationwide. Received an UNDERVALUED amount, but, I ended up settling because I wanted to be done with this company. "But wait, there's more." According to my GAP insurance they neglected an item on the valuation report (not surprising) and now my GAP claim payout is being delayed. Just when you think it's finally over... Would not recomm... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Terrible. Quoted me $307.88 only to send me information less than a month later it’s now $453.36. No accidents EVER, no claims EVER, no policy changes at all, nothing. Even hooked up a smart ride that is on track for 30% off. Oddly around the same amount they just raised my premium. Only to spew off some BS about this or that. How these people get away with this is disgusting. It’s criminal. This is literally the definition of bait and switch.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I wish I could give this place negative 'stars' I am not certain if they are totally incompetent, or crooks. I am leaning toward the latter. I have been trying since mid February to get my retirement funds rolled over to my local Credit Union, and have been told multiple different stories each time I've contacted them. First it would be 5-7 days. Then 7 to 14 days. Then, oh, we are understaffed. Two months later, they are still 'working' on getting my portion (principal vs interest) figured out. Supposedly, they 'mailed' the... read more
Stay away from Nationwide auto. They cut our claim short and refused to repair the whole car after accident
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Prospective Home Owner Insurance Customers should evade Nationwide Insurance and it's affiliates because they will not help you when you have a community disaster like ours. We had a gushing wind damage that impacted all properties in my community built in 2014. 9 individual homes out of the 12 most impacted homes put in claims and 8 of these house got their roofs replaced but I was initially denied and later called to speak to the supervisor ***** ****** and request to have someone inspect my roof again. They later sent me ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide is not on my dog's side. I have Nationwide dog insurance for my 9 year old dog. I have had this insurance since 2015. She was diagnosed with osteosarcoma in December 2023. She had her leg amputated and is undergoing chemotherapy. As part of her insurance plan, she has maxed out certain benefits however she has a $2400 "chemotherapy treatment" allowance. I submit bills to them and they ONLY pay for the chemo drug, not the fee to administer the drug nor the supplies needed to give the medication. In addition, they a... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.