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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Iam extremely dissatisfied with my experience at Nationwide. I applied to close out my retirement fund due to financial hardships caused by medical expenses for my father's cancer treatment, and the representative ***** **** was initially helpful but eventually became unresponsive despite multiple attempts of reaching him via email or phone calls over a span of several weeks. During this six week period involving my employer's Human Resources Department , it came to light via an emailed notification yesterday that unfortunat... read more
Business response:
We very much apologize you had a negative experience. We have been researching this matter and are happy to discuss this with you. A representative has reached out to you using your contact info we have on file for you. Please give us a call or email and we are happy to assist.
Nationwide is the worst financial service company I have ever done business with. 50 days ago I submitted paperwork to cash in my 401k, with receipt confirmation. Since that time I have contacted them four times, each time getting a different excuse: "our network was down" "we have had a lot of people out sick" "we have a new computer system that everyone is being trained on". I even had one guy tell me, "I see you have called several times, you must understand that each time you call it pushes the process back further." It ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I had been with Nationwide for 8yrs, and I considered it a solid company. I had no issues. I even have a bundle. Even when they were unwilling to lower the rates, and charged and extra fee because I didn't have auto withdrawal for my payment, (too many hacks). My car insurance payment was recently missed. It was totally my fault that it was overlooked. I called to see what I need to do to get reinstated. I was told that I didn't have enough 'terms/turns' to be reinstated. I asked ******** to explain what that meant. She stat... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Horrible service, I have had home insurance for 5 years and when an issue came up last year they did not help me, always looking for ways to not pay for the damages, not to mention the amount of calls and text where they wouldn’t answer me. Moving to another home insurance company wouldn’t recommend nationwide to anyone.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been a loyal Nationwide homeowners insurance customer for 40 years with only 1 minor claim several years ago. I recently filed a claim for wind damage on my roof which was fully denied. This is obvious wind damage according to the photos and attested to by independent roofing experts. I even sent them the specific photos to highlight and asked for a second inspection which I believe I have the right to have and also denied. Pretty bad that they are unwilling to work with me at all. Awful company which I won’t ever rec... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I adopted a 13 year old cat 3 years ago and was thankful to get them pet insurance before they had too many issues. I just found out that my pet policy was cancelled, and I had no idea - no email or notification. I called today and they wont help me because it's been over 30 days. I have another pet that's younger who is still active - I was told that when I updated payment only one policy updated correctly. This is so crazy to me, my other pet is young and healthy. I can't get I surance for my cat now, they are 16 and have ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide ***** tripled rates never filed a claim 6 cars 2 houses and dogs health insurance
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
bought a new car in Aug ‘23. hit a deer on Oct ‘23. i rolled the car because it happened in the rain and the airbags popped. they didn’t total it bc the evaluation was $55k & damages were $25k. well 5 months later here i am, my car is still in shop bc of a back ordered part. i have no rental/loaner since november, even though i had full coverage, i was only allowed a rental for 1 month. i’m still having to pay auto loan on a car that’s been n shop 4x longer than my driveway. adjusters & agents are no help & basically just do... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I received a call this morning from a woman who says nothing but asks for my husband by his name. I explained he isn’t here, but that I can help as I am his wife. I can barely finish my sentence before she interrupts to say that she’ll just call back when he’s available and promptly hangs up on me. How would she know when he was available if she just hangs up? Still no idea who called. Caller ID says that the number is coming from an insurance company so I returned the call to find out that it is indeed nationwide. I asked t... read more
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.