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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2573 reviews
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Jason L's profile image
Jason L 
a year ago

Nationwide will try to scam you any chance you get. I had a workers comp audit and after they finished they tried to sneak a $14,000 "surcharge" out of my account. It was on automatic payments so if I didn't catch that it was happening it would have come out of my account. My company is a small HVAC company consisting of myself and one employee so $14,000 to the company is a lot of money. Zero stars if I could and I will never forget that they tried to do this. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Russell R's profile image
Russell R 
a year ago

Nationwide is a heartless ruthless company that has no compassion. They are impacting countless families with their callous homeowner insurance actions and decisions. . They dont deserve even a rating of 1. Please avoid doing any business with them if at all possible 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Chase G's profile image
Chase G 
a year ago

Nationwide insurance is a joke to work with. We recently purchased a home and are in the process of remodeling. Inspector was sent out to the home and we were given 3 business days to install new soffit, new fascia, repair or replace siding and clean up all debris and construction materials from around the home. I took work off for the 3 days attempting to replace everything but could not find enough material in stock anywhere to comply with their 3 business day deadline. I reached out to my agent in an attempt to extend the... read more

Gabrielle T's profile image
Gabrielle T 
a year ago

As a dissatisfied long-term customer, I regret to say that my experience with Nationwide, including their insurance and financial services, has been extremely disappointing. The lack of effective communication, poor customer service, and the apparent disregard for addressing a simple mistake have led me to lose all faith in this company. I am deeply disheartened by the level of care I have received, especially considering I had intended to expand my business with them in the near future. With the numerous policies I currentl... read more

Linda S's profile image
Linda S 
a year ago

Awful company. They dropped my homeowners policy for no reason. I have not made a claim. I have told everyone I know how terrible they are and will continue to do so. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Ju D's profile image
Ju D 
a year ago

I am the administrator for my company's 401(k) plan and since we enrolled with Nationwide last year, I have nothing but issues. Our Account Manager is nice and tries to help, but he rarely knows the answers to questions and has to go hunt down information, to which I receive a response a couple days later. Their website works fully maybe 50% of the time, they have poor communication to administrators and plan sponsors, and they have VERY POOR onboarding for new clients. We have nothing but issues and even though I've been as... read more

Monami C's profile image
Monami C 
a year ago

I just cancelled my nationwide pet insurance today, I was paying $49 - $56 a month for premium plan for my cat for the last 4 years, they increased my premium to $143 a month WITHOUT even informing, they kept charging my credit card on file. When I called them they said they could not refund me because it was set to "auto payments". My cat is healthy, rarely goes to the vet and past claims I've submitted have gotten rejected because it was "preventative". Ridiculous, I will be switching to a different company. This company i... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Lance T's profile image
Lance T 
a year ago

NATIONWIDE IS NOT ON YOUR SIDE! I was talked into getting an annuity with nationwide. DON’T DO IT!!!! The rules were misleading and I found out the hard way. I was told that I had access to the profits as the annuity grew. That’s misleading. You only have access to a percentage of that interest earned each year. 7% each year. Not a calendar year either. If you need to take more than 7%, there are fees. LARGE FEES!!!! I even called to ask. No one ever said; you’re not a 365 days yet or you might be over your limit. They just ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns 

Stacy W's profile image
Stacy W 
a year ago

I have nationwide pet insurance which was somewhat affordable at 55 a month for two pets but recently out of the blue got a letter saying my policy would renew and the cost would be double, to about a $100.00 per pet. The letter included No explanation, and no warning. When i called the only explanation was costs had increased in my area, which is a joke because i literally moved from california to virginia, a way leas expensive state than virginia. At 200.00 for both pets, i can’t really afford the insurance and don’t know ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 573 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open on Monday at 9:00 a.m.