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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They don't deserve one star. I've been with them for years paying extremely higher premiums even having to sign a waiver in NC acknowledging that I'm paying too much. I had a deer strike my car and they told me and towed my car to what was said to be an approved location. The people didn't fix my car correctly and when I called them out on it thus began a hot potato or keep away scenario between the repair shop and the Nationwide agent. This went on for months while my mom was terminally ill and I escalated it to her boss. H... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide notified me in Nov 2023 that they would not renew my homeowners ins in Jan 2024 due to the condition of my roof as shown in aerial photos. Called a trusted roofer and he said, yes there is definitely hail and wind damage. So I filed a claim in anticipation of a roof replacement per my policy. I was shocked when they closed my claim and sent me a check for $348. I’m a 24 year customer and I never expected this slap in the face! I’m appealing, but the manager seems to support the desk adjuster. I would never recomme... read more
Worst service if you pay for a rental car for your policy they don't cover you on the weekends you'll have to wait till monday to keep arguing with them to get a rental
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I had a total loss last year and subsequently Toyota Financial Services never received payment for the balance of my car loan. I tried emailing the total loss claims representative (**** *****) three times, I called both Joey Salas and his manager seven times and all fourteen times it rolled over to voicemail. To make matters worse, their underwriting managers were too incompetent to see the hostile regulatory environment here in California and consequently now all of my policies with them are being non-renewed a few months ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been with Nationwide for well over ten years. It seems that in the last year or two, Nationwide employees have become rude when customers like myself ask questions or inquire about their policy. The Nationwide office at **** ** *********has definitely forgotten that customers are the reason they are in business. I took my business elsewhere due to constant increases and never any decrease in premiums. When I asked, they kept citing North Carolina rates, which I'm aware are going up. However, it's the rude responses an... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
WORST INSURANCE EXPERIENCE OF MY 53 YEARS ON THIS EARTH. THEY LIE. THEY SEND THREATENING LETTERS AND THEY STOLE $18 FROM ME. I AM FORTUNATE THAT I DIDN'T HAVE A STROKE TRYING TO DEAL WITH THESE AWFUL PEOPLE.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns
July 4, 2023 my neighbors were shooting fireworks which is against the law for my county and my storage building caught fire and totally destroyed the building and contents. I filed a claim and was notified in December my policy was being cancelled because I needed a new roof according to an aerial view done by Nationwide. I had a reputable roofing company come out and they sent Nationwide documentation my roof still had 10-12 years left. They refused to overturn their decision. So why do homeowners pay years for insurance a... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I've had nothing but good experiences with Nationwide and have home, auto, and business insurance with them. Unfortunately, they recently cancelled my business insurance. When I inquired as to why, they said their representative reported that I had a leaky roof and needed a new roof. I asked for the report. You can't see my building from the road at all so I don't know how he found a leak when he couldn't even see the building which is behind a 6' wall. He also reported that my house needed a new roof even though it was a ti... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I was with Nationwide for over ten years and I never had an accident. My insurance agent didn’t notify me that if I didn’t make a payment they would cancel my contract. Supposedly it was a renewal period. They dropped me and issued me a refund from their wrong calculations on my payment and then sent it to a wrong account which they kept saying was mine. The card they sent it to was not mine and then they assumed I had someone else pay it when I kept telling them that it must be an error in their end. For 33.00 they refused ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.