Nationwide

Lisa B 

on BBB

2 years ago

I adopted a 13 year old cat 3 years ago and was thankful to get them pet insurance before they had too many issues. I just found out that my pet policy was cancelled, and I had no idea - no email or notification. I called today and they wont help me because it's been over 30 days. I have another pet that's younger who is still active - I was told that when I updated payment only one policy updated correctly. This is so crazy to me, my other pet is young and healthy. I can't get I surance for my cat now, they are 16 and have ... read more

Scott R 

on BBB

2 years ago

Nationwide ***** tripled rates never filed a claim 6 cars 2 houses and dogs health insurance 

Lawes H 

on BBB

2 years ago

bought a new car in Aug ‘23. hit a deer on Oct ‘23. i rolled the car because it happened in the rain and the airbags popped. they didn’t total it bc the evaluation was $55k & damages were $25k. well 5 months later here i am, my car is still in shop bc of a back ordered part. i have no rental/loaner since november, even though i had full coverage, i was only allowed a rental for 1 month. i’m still having to pay auto loan on a car that’s been n shop 4x longer than my driveway. adjusters & agents are no help & basically just do... read more

candace S 

on BBB

2 years ago

I received a call this morning from a woman who says nothing but asks for my husband by his name. I explained he isn’t here, but that I can help as I am his wife. I can barely finish my sentence before she interrupts to say that she’ll just call back when he’s available and promptly hangs up on me. How would she know when he was available if she just hangs up? Still no idea who called. Caller ID says that the number is coming from an insurance company so I returned the call to find out that it is indeed nationwide. I asked t... read more

Jason L 

on BBB

2 years ago

Nationwide will try to scam you any chance you get. I had a workers comp audit and after they finished they tried to sneak a $14,000 "surcharge" out of my account. It was on automatic payments so if I didn't catch that it was happening it would have come out of my account. My company is a small HVAC company consisting of myself and one employee so $14,000 to the company is a lot of money. Zero stars if I could and I will never forget that they tried to do this. 

Russell R 

on BBB

2 years ago

Nationwide is a heartless ruthless company that has no compassion. They are impacting countless families with their callous homeowner insurance actions and decisions. . They dont deserve even a rating of 1. Please avoid doing any business with them if at all possible 

Chase G 

on BBB

2 years ago

Nationwide insurance is a joke to work with. We recently purchased a home and are in the process of remodeling. Inspector was sent out to the home and we were given 3 business days to install new soffit, new fascia, repair or replace siding and clean up all debris and construction materials from around the home. I took work off for the 3 days attempting to replace everything but could not find enough material in stock anywhere to comply with their 3 business day deadline. I reached out to my agent in an attempt to extend the... read more

Gabrielle T 

on BBB

2 years ago

As a dissatisfied long-term customer, I regret to say that my experience with Nationwide, including their insurance and financial services, has been extremely disappointing. The lack of effective communication, poor customer service, and the apparent disregard for addressing a simple mistake have led me to lose all faith in this company. I am deeply disheartened by the level of care I have received, especially considering I had intended to expand my business with them in the near future. With the numerous policies I currentl... read more

Linda S 

on BBB

2 years ago

Awful company. They dropped my homeowners policy for no reason. I have not made a claim. I have told everyone I know how terrible they are and will continue to do so.