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Nationwide

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About this business

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2562 reviews
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Angelo P's profile image
Angelo P 
a year ago

****** ******* Worst Nationwide employee I have ever dealt with. How she is still employed by Nationwide is beyond me. Does everything in her power to screw over the ones that pay her salary and has a voice that just grates at you. Although I do not agree on how Nationwide handled my claim, ****** is the main reason why I am leaving. She is truly a classless act. 

Michael M's profile image
Michael M 
a year ago

Was in an accident where one of their customers was at fault. Submitted a claim almost four weeks ago. They decided my vehicle would be a total loss. Have been in email conversation with the person assigned to my claim. Has been a week and 3 days since I sent my last email. I sent an email to prompt a response after a week. Still nothing. My vehicle is not usable and I have not been offered any provision for that. If I was ever at a point to switch insurance companies, this will not be a choice for me. Nationwide has proven ... read more

Todd B's profile image
Todd B 
a year ago

So I have an emergency for my dog and it cost 3,800. Nationwide paid only $555. these services were done in the Northern Virginia area by a respected *** ***group. Nationwide has limits on what they will pay for each service, for ultrasound the cost was $720 and Nationwide pays $200. and then they ignore all the other costs. I feel like a fool for paying $119 premium for so long and thinking it would help. Waste of money, self insure yourself next time. 

Nick D's profile image
Nick D 
a year ago

Currently going through a claim. It started off well with a lady. Then I got transfer to guy named *** ****. Ever since everything thing has been horrible. No communication, clocks ticking things I need to do and in a two week span I’ve been at a standstill with no direction. I even called in to customer service and they provided no solution. 

sarah m.'s profile image
sarah m. 
a year ago

NO STARS AT ALL! I want to warn other pet owners of my experience with this business. I have a Holland Lop Bunny about 1.5 lbs. (adult size). My bunny will be 5 years old next March. I got ******************** for the bunny because this is the only company in the nation that will offers rabbit health insurance, and they will **** the life out of you!This bunny, luckily, has never had had major issues, only the regular RHD2V vaccine (yearly). So, I got the best plan Nationwide was offering in 2019. Which was 90% coverage with... read more

Kay B's profile image
Kay B 
a year ago

Nationwide insurance is a complete rip off, charging outrageous premiums and never paying for claims. They go up on their premiums at a ridiculous rates even if you have not made any claims or had any traffic violations and then when you call for a reason why you never can get a legit reason why they go up. then when you call and cancel, they refuse to give you your money back. Even if it’s only been a day that you just paid your premium, they are complete rip off. Stay away from them don’t do business with them. Everything ... read more

Ralph S's profile image
Ralph S 
a year ago

We sent an electronic payment to nationwide on September of 2023. The payment apparently did not go through, and they cancelled our insurance without contacting us. They said that they sent an e-mail, but it was never received. And they said they sent a letter, which was also never received. They made little effort to contact us, and let us drive uninsured for a long period of time with no contact. They refused to reinstate our policy, and could not get us a new one. It made for a very stressful time. Would not do business w... read more

Justin R's profile image
Justin R 
a year ago

Been with Nationwide for many years with both auto and farm/home owner policies. This month, our auto premium will go up $171 more per month (not per year...per MONTH!) on top of what we already pay! Almost a 75% monthly increase! When I spoke with our Nationwide agent she said there was really no good reason for the increase, however, nothing they could do about it. We have had no accidents, no tickets, no claims, yet get rate hiked "for no good reason" with an almost 75% increase. One vehicle is liability only covered and ... read more

HARRY A's profile image
HARRY A 
a year ago

I have been a customer of Nationwide for auto insurance since 1957. Because of my age (88) I recently relocated to Florida from another state to be near my Son. A local FL Nationwide Agent requested Nationwide to transfer my policy from my former state to Florida. We were told I was not “eligible”. We asked what was the reason for the denial and received this terse reply from a Corporate Customer Relations Analyst stating “Unfortunately, we are not able to provide the specific factor(s) affecting your eligibility in Florida.... read more

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 562 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open at 9:00 a.m.