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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a dissatisfied long-term customer, I regret to say that my experience with Nationwide, including their insurance and financial services, has been extremely disappointing. The lack of effective communication, poor customer service, and the apparent disregard for addressing a simple mistake have led me to lose all faith in this company. I am deeply disheartened by the level of care I have received, especially considering I had intended to expand my business with them in the near future. With the numerous policies I currentl... read more
Awful company. They dropped my homeowners policy for no reason. I have not made a claim. I have told everyone I know how terrible they are and will continue to do so.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I am the administrator for my company's 401(k) plan and since we enrolled with Nationwide last year, I have nothing but issues. Our Account Manager is nice and tries to help, but he rarely knows the answers to questions and has to go hunt down information, to which I receive a response a couple days later. Their website works fully maybe 50% of the time, they have poor communication to administrators and plan sponsors, and they have VERY POOR onboarding for new clients. We have nothing but issues and even though I've been as... read more
I just cancelled my nationwide pet insurance today, I was paying $49 - $56 a month for premium plan for my cat for the last 4 years, they increased my premium to $143 a month WITHOUT even informing, they kept charging my credit card on file. When I called them they said they could not refund me because it was set to "auto payments". My cat is healthy, rarely goes to the vet and past claims I've submitted have gotten rejected because it was "preventative". Ridiculous, I will be switching to a different company. This company i... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
NATIONWIDE IS NOT ON YOUR SIDE! I was talked into getting an annuity with nationwide. DON’T DO IT!!!! The rules were misleading and I found out the hard way. I was told that I had access to the profits as the annuity grew. That’s misleading. You only have access to a percentage of that interest earned each year. 7% each year. Not a calendar year either. If you need to take more than 7%, there are fees. LARGE FEES!!!! I even called to ask. No one ever said; you’re not a 365 days yet or you might be over your limit. They just ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns
I have nationwide pet insurance which was somewhat affordable at 55 a month for two pets but recently out of the blue got a letter saying my policy would renew and the cost would be double, to about a $100.00 per pet. The letter included No explanation, and no warning. When i called the only explanation was costs had increased in my area, which is a joke because i literally moved from california to virginia, a way leas expensive state than virginia. At 200.00 for both pets, i can’t really afford the insurance and don’t know ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
They don't deserve one star. I've been with them for years paying extremely higher premiums even having to sign a waiver in NC acknowledging that I'm paying too much. I had a deer strike my car and they told me and towed my car to what was said to be an approved location. The people didn't fix my car correctly and when I called them out on it thus began a hot potato or keep away scenario between the repair shop and the Nationwide agent. This went on for months while my mom was terminally ill and I escalated it to her boss. H... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide notified me in Nov 2023 that they would not renew my homeowners ins in Jan 2024 due to the condition of my roof as shown in aerial photos. Called a trusted roofer and he said, yes there is definitely hail and wind damage. So I filed a claim in anticipation of a roof replacement per my policy. I was shocked when they closed my claim and sent me a check for $348. I’m a 24 year customer and I never expected this slap in the face! I’m appealing, but the manager seems to support the desk adjuster. I would never recomme... read more
Worst service if you pay for a rental car for your policy they don't cover you on the weekends you'll have to wait till monday to keep arguing with them to get a rental
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 597 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.