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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been with Nationwide for many years with both auto and farm/home owner policies. This month, our auto premium will go up $171 more per month (not per year...per MONTH!) on top of what we already pay! Almost a 75% monthly increase! When I spoke with our Nationwide agent she said there was really no good reason for the increase, however, nothing they could do about it. We have had no accidents, no tickets, no claims, yet get rate hiked "for no good reason" with an almost 75% increase. One vehicle is liability only covered and ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been a customer of Nationwide for auto insurance since 1957. Because of my age (88) I recently relocated to Florida from another state to be near my Son. A local FL Nationwide Agent requested Nationwide to transfer my policy from my former state to Florida. We were told I was not “eligible”. We asked what was the reason for the denial and received this terse reply from a Corporate Customer Relations Analyst stating “Unfortunately, we are not able to provide the specific factor(s) affecting your eligibility in Florida.... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
my vehicle was rear ended, it is going on 3 months and i still have not have my vehicle repaired be cause of miss communication. my claims adjuster for the vehicle accident portion ******* ******was very unhelpful condescending. it seems she’s more focused on getting off the phone and not dealing with helping the customer at all. there may be mechanical damage from the accident, now it cannot determine weather it’s from the accident or a pre existing condition which is covered under my extended warranty. my dealership is cur... read more
Deliberate bad faith practices used by multiple employees. Poor customer service and terrible communication. Deserves less than 1 star.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Worst insurence I have ever dealt with. Hopefully you never need to file a claim. Good luck.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
My claim is still not resolved this will be 90 days from the time that my claim was found this is unbelievable that you left me with the same claims rep after I requested to be with another one but everyone said that he was such a good claims rep and that he was not ************** against me but yet today makes the 90th day that my claim is still open and sitting in his computer unresolved I am filing with the NAIC on claims and I cannot believe the discrimination I have faced I am also going to social media to tell anyone t... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I would give negative 5 stars if I could! They are giving my elderly parents til the end of December to get a new roof put on their house, or they are canceling their homeowners policy because Nationwide used Google Earth to look at a picture of their home instead of sending out an inspector. Why they're looking at it to begin with is unknown because, they have never filed a claim. The Google Earth picture shows the shadow of a tree on their roof so naturally the roof (that is in perfect condition) should need to be replaced... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide Pet Insurance review, Thank you for not assisting me with any of my Claims. Your insurance is a Joke.. You should be ashamed of yourselves praying on people that love there animals and want to insure them so they can afford to take their animals to the Vet. I expect a full refund of all monies I sent your way for this bogus insurance.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been trying to get paid for my custom mailbox that their client destroyed in an accident. I was told to get a quote from a welding company and I did after many trips. I sent pictures and the quote to them. Then I heard from their claims department Kieth ( only first names ) He called promptly and gave me a price to cover most of the cost and would send a check right out. A hour later he called and left a message that he needed to get the age of my mailbox so he could depreciate the value. I was not going for that a pa... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.