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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Currently going through a claim. It started off well with a lady. Then I got transfer to guy named *** ****. Ever since everything thing has been horrible. No communication, clocks ticking things I need to do and in a two week span I’ve been at a standstill with no direction. I even called in to customer service and they provided no solution.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
NO STARS AT ALL! I want to warn other pet owners of my experience with this business. I have a Holland Lop Bunny about 1.5 lbs. (adult size). My bunny will be 5 years old next March. I got ******************** for the bunny because this is the only company in the nation that will offers rabbit health insurance, and they will **** the life out of you!This bunny, luckily, has never had had major issues, only the regular RHD2V vaccine (yearly). So, I got the best plan Nationwide was offering in 2019. Which was 90% coverage with... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide insurance is a complete rip off, charging outrageous premiums and never paying for claims. They go up on their premiums at a ridiculous rates even if you have not made any claims or had any traffic violations and then when you call for a reason why you never can get a legit reason why they go up. then when you call and cancel, they refuse to give you your money back. Even if it’s only been a day that you just paid your premium, they are complete rip off. Stay away from them don’t do business with them. Everything ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We sent an electronic payment to nationwide on September of 2023. The payment apparently did not go through, and they cancelled our insurance without contacting us. They said that they sent an e-mail, but it was never received. And they said they sent a letter, which was also never received. They made little effort to contact us, and let us drive uninsured for a long period of time with no contact. They refused to reinstate our policy, and could not get us a new one. It made for a very stressful time. Would not do business w... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Been with Nationwide for many years with both auto and farm/home owner policies. This month, our auto premium will go up $171 more per month (not per year...per MONTH!) on top of what we already pay! Almost a 75% monthly increase! When I spoke with our Nationwide agent she said there was really no good reason for the increase, however, nothing they could do about it. We have had no accidents, no tickets, no claims, yet get rate hiked "for no good reason" with an almost 75% increase. One vehicle is liability only covered and ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been a customer of Nationwide for auto insurance since 1957. Because of my age (88) I recently relocated to Florida from another state to be near my Son. A local FL Nationwide Agent requested Nationwide to transfer my policy from my former state to Florida. We were told I was not “eligible”. We asked what was the reason for the denial and received this terse reply from a Corporate Customer Relations Analyst stating “Unfortunately, we are not able to provide the specific factor(s) affecting your eligibility in Florida.... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
my vehicle was rear ended, it is going on 3 months and i still have not have my vehicle repaired be cause of miss communication. my claims adjuster for the vehicle accident portion ******* ******was very unhelpful condescending. it seems she’s more focused on getting off the phone and not dealing with helping the customer at all. there may be mechanical damage from the accident, now it cannot determine weather it’s from the accident or a pre existing condition which is covered under my extended warranty. my dealership is cur... read more
Deliberate bad faith practices used by multiple employees. Poor customer service and terrible communication. Deserves less than 1 star.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Worst insurence I have ever dealt with. Hopefully you never need to file a claim. Good luck.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.