This profile has been claimed by the business owner or representative.
Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
was in a accident with a nationwide customer and have been waiting for almost a month to have an adjuster to come look at my vehicle and settle. have been borrowing a vehicle now i guess i will have to get a rental car until we settle. nationwide could save a lot of money if they would just settle in stead of dragging things out. nationwide is not on your side
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been insured with Nationwide for over 15 years and have NEVER filed a homeowners claim. I was sent a non renewal letter advising that my policy was going to be cancelled due to my roof having discoloration and streaking. I had several roofers come out and confirm that my roof was still good and that I had several more years on it. The roofer I used stated this and advised that the discoloration and streaking was just a cosmetic issue and could be treated. We sent pictures to them showing that the streaking and discolo... read more
2022 we moved to the country total population is like 2,600 Insurance went down $50 a month. I got my renewal for my auto insurance 2023 and it went up $145 a month no wrecks no tickets what the heck. I called them and this is what they told me. It was because of the wrecks in my area they used to tell me that when I live in the city. And because of my age I only got a year older and I just turned 64 another excuse for going up on my insurance. I am a season driver and I've got very good credit with no tickets no wrecks and ... read more
Dishonest. Deceiving. Read everything if you already have an account. After taking out a $600k policy on $300k worth of household goods I found out what they didn’t cover jewelry. Garage tools. I found out my claims adjuster would hold on to my receipts long enough to find something wrong and deny my claim. I paid them for 5 years. When everything I owned was stolen, I felt like the thief. They treated me and my wife with no compassion. Chose another company. The negative ratings are real.
I went to their website to get an online quote. Partway through, it tells me I must call an agent. Agent later admitted that they don't do online quotes anymore and the information rarely moves through to the agents. They need to remove online quote feature. Then I got the auto attendant. Only voice commands, no numbers to press. Auto attendant couldn't understand the word quote 3x. Understood representative first time, but couldn't transfer me until I said why I was calling. Sill didn't understand quote 3x. Finally moved on... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
IT'S ONLY APPROPRIATE THE CUSTOMER REVIEW RATING IS AS LOW AS IT IS. NATIONWIDE IS NOT ON YOUR SIDE. MY CLAIM ADJUSTER AND HER SUPERVISOR ARE THE WORST HUMANS POSSIBLE. ZERO COMPASSION FOR A PERSON WHO HAS LOST EVERYTHING. GO TO ANOTHER COMPANY IF YOU'RE CONSIDERING NATIONWIDE.
TERRIBLE !!!!!! They are not on your side . Was a loyal customer for 5 years, auto pay never late a payment . Came on hard time, once in the entire term. Asked to delay payment , they let me that was all and good . Payed in full on the day they needed it . Here is where it went south . Called them got all square on the paments . Asked them to resume auto pay , they set me up again. Got a letter in the mail next month from the state stating i have no insurance , and surrender my plates . Bull . Called nationwide and they drop... read more
IT'S ONLY APPROPRIATE THE CUSTOMER REVIEW RATING IS AS LOW AS IT IS. NATIONWIDE IS NOT ON YOUR SIDE. MY CLAIM ADJUSTER AND HER SUPERVISOR ARE THE WORST HUMANS POSSIBLE. ZERO COMPASSION FOR A PERSON WHO HAS LOST EVERYTHING. GO TO ANOTHER COMPANY IF YOU'RE CONSIDERING NATIONWIDE.
IT'S ONLY APPROPRIATE THE CUSTOMER REVIEW RATING IS AS LOW AS IT IS. NATIONWIDE IS NOT ON YOUR SIDE. MY CLAIM ADJUSTER AND HER SUPERVISOR ARE THE WORST HUMANS POSSIBLE. ZERO COMPASSION FOR A PERSON WHO HAS LOST EVERYTHING. GO TO ANOTHER COMPANY IF YOU'RE CONSIDERING NATIONWIDE.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.