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Nationwide

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About this business

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2562 reviews
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James P's profile image
James P 
2 years ago

After 53 years with Nationwide auto insurance they just up and cancel you because they are getting rid of there old customers. The have no laws to keep them from doing this. So unfair to allow this to happen to the consumer. 

Lisa V's profile image
Lisa V 
2 years ago

Had there homeowners insurance for over 10 years, never filed a claim. Had roof replaced in July, 2023. Complete tear down. Received a letter in September 2023 stating my policy would not be renewed due to: "Risk is ineligible due to your dwelling riif is in poor condition based on aerial imagery taken within the last 12 months"! Really, unbelievable. I spoke with an agent, *****, who proceeded to tell me I can continue coverage after I have my roof inspected, and to send them a letter stating my roof is in good condition. T... read more

Marion K's profile image
Marion K 
2 years ago

Just raised my home owners insurance by 600.00. Ive been a customer for 20 years both home and auto. As a result my mortgage goes up due to that for escrow.i refinanced 2 years ago to lower mortgage payment to get ready for retirement. Now it will be higher unless i pay 1270 toward projected escrow. Nationwide says its due to climate change/hurricanes etc. I've lived here 27yrs and not one in my area. I've not made one claim in all this time. Plus their deductible for hurricaine damage is 9000.00...another company is 2200. T... read more

Cheryl S's profile image
Cheryl S 
2 years ago

I received full “custody” of my home 08/2022. Sold it 01/2023. They will not cancel my policy without ex signature. Which of course is impossible to obtain. Quit claim will not suffice, sold paperwork will not suffice. 

Silkie W's profile image
Silkie W 
2 years ago

Sept 5 marks a Month I have been waiting for my refund check from Nationwide. I have cancelled my policy and they owe me a refund remind you I never received my money. They sent me a miles tracking machine renewal paper all that seems to have no problem in making it to my home. That refund seems to be lost in the wind. My next review Ima be dropping names. Now I was told the check was never cashed really no one is holding on to check that's stolen. Just SAD. 

John H's profile image
John H 
2 years ago

Well, if I could give negative stars, I would start there but I can assure you they are NOT on your side and I can also assure that I am going to locate and provide the same message to other offices and affiliates after being told there will be zero financial support with a catastrophic flood we experienced in ************ * ********. I am out $15 k and am not near a flood plane. Their adjusters read off a queue card that is basically a robotic, non empathetic, "go pound sand" themed message. Ipointed out my position on the ... read more

Beth G's profile image
Beth G 
2 years ago

Nationwide just went up on my insurance $145.00 a month. The reason was accidents in my area they always said that when I lived in the city when they went up. I moved to the country there is only 2500 people that live in our town. And they told me it was the age. I just turned 64 I was a whole year older. That is about the most stupid thing I have ever heard. We had no wrecks or tickets. I found cheaper insurance and they didn't ever ask me about wrecks or tickets or anything about my area or my age. 

Shanae m's profile image
Shanae m 
2 years ago

The absolute worst. You can never get in touch with your adjustor, via phone or email. Phone always goes directly to voice mail, leave a message, no response. Everything happens at a snail's pace. This is why I changed insurance. I never want to have to deal with nationwide again. They also overcharged. Auto insurance was double what I am paying now. Don't waste your time with this company and you will save your sanity. 

Jon R's profile image
Jon R 
2 years ago

My father took out life insurance policies for my brother and I 30 years ago. Last year, my father died and I called to transfer the policies into our names. Customer service on three different occasions told me what form I needed to fill out, and they were going to email me the form. Also, they would send a letter to my address, instead of my dad's address, where everything is being sent despite having sold the house. A couple hours later each time, I received no email, none in my primary nor spam nor promotion folders. No ... read more

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 562 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open at 9:00 a.m.