Nationwide

Tamara H 

on BBB

2 years ago

We have been with Nationwide for more than 20 years holding an Umbrella Policy with Auto and Homeowners. No major claims have ever been filed with them on our Homeowners at all in that time. Out of the blue they claimed we have attractive nuisance of yard debris and inoperable vehicles in our yard, so they are going to drop us unless we appeal it by providing photos. So we took photos of every part of yard, including the apple orchard they claim is the nuisance, and the 5 operable and dependable vehicles we insure with them,... read more

DEL A 

on BBB

2 years ago

I'M NOT ALONE WHEN IT COMES TO BAD REVIEWS. OVER 600 REVIEWS AND A 1.13 RATING. NATIONWIDE IS THE WORST. IF YOU NEED INSURANCE COVERAGE RUN FROM NATIONWIDE. THEY WILL LEAVE YOU HIGH AND DRY WITH YOUR CLAIM. CONVINCE YOU DID SOMETHING WRONG. NOT PAY YOU WHAT YOU THAT INSURANCE COMPANIES WERE SUPPOSED TO. I HAD EVERYTHING STOLEN. NATIONWIDE DID EVERYTHING BUT SAY I WAS INVOLVED. WOULDN'T REIMBURSE ME FOR OVER 6 MONTHS. FOUND A LOOPHOLE AND USED IT AGAINST ME EVEN THOUGH IT WAS INACCURATE. NOW WE HAVE TO GO TO COURT. THEY'RE TE... read more

Diana N 

on BBB

2 years ago

Thought all was good with Nationwide. We have had them for 7 years, no claims on cars or house. They sent "risk assessment" guy out to make sure we were insured for enough and taking advantage of discounts. But then a week late we got a letter saying we needed to fix the fascia on the back of our house and replace our roof due to "curled shingles" or they were not going to renew our policy. They gave us 2 weeks to complete the fixes. I had just had surgery and couldn't do anything. The wouldn't work with us at all to get mor... read more

Erika L 

on BBB

2 years ago

If I could give less than one star, I would. The service I received was poor at best and negligent at worst. After a waterline break that flooded my house, the adjuster never responded to repeated emails, calls, or texts, until I found out three weeks later that he had not been negotiating with the remediation company because he was actually away from the office. It was nearly a month until I got anyone there to respond to me, since I was worried about the potential lien on my house and 2% late fee/month the remediation comp... read more

craig d 

on BBB

2 years ago

was in a accident with a nationwide customer and have been waiting for almost a month to have an adjuster to come look at my vehicle and settle. have been borrowing a vehicle now i guess i will have to get a rental car until we settle. nationwide could save a lot of money if they would just settle in stead of dragging things out. nationwide is not on your side 

Summer C 

on BBB

2 years ago

I have been insured with Nationwide for over 15 years and have NEVER filed a homeowners claim. I was sent a non renewal letter advising that my policy was going to be cancelled due to my roof having discoloration and streaking. I had several roofers come out and confirm that my roof was still good and that I had several more years on it. The roofer I used stated this and advised that the discoloration and streaking was just a cosmetic issue and could be treated. We sent pictures to them showing that the streaking and discolo... read more

Elizabeth G 

on BBB

2 years ago

2022 we moved to the country total population is like 2,600 Insurance went down $50 a month. I got my renewal for my auto insurance 2023 and it went up $145 a month no wrecks no tickets what the heck. I called them and this is what they told me. It was because of the wrecks in my area they used to tell me that when I live in the city. And because of my age I only got a year older and I just turned 64 another excuse for going up on my insurance. I am a season driver and I've got very good credit with no tickets no wrecks and ... read more

Del A 

on BBB

2 years ago

Dishonest. Deceiving. Read everything if you already have an account. After taking out a $600k policy on $300k worth of household goods I found out what they didn’t cover jewelry. Garage tools. I found out my claims adjuster would hold on to my receipts long enough to find something wrong and deny my claim. I paid them for 5 years. When everything I owned was stolen, I felt like the thief. They treated me and my wife with no compassion. Chose another company. The negative ratings are real. 

Amanda W 

on BBB

2 years ago

I went to their website to get an online quote. Partway through, it tells me I must call an agent. Agent later admitted that they don't do online quotes anymore and the information rarely moves through to the agents. They need to remove online quote feature. Then I got the auto attendant. Only voice commands, no numbers to press. Auto attendant couldn't understand the word quote 3x. Understood representative first time, but couldn't transfer me until I said why I was calling. Sill didn't understand quote 3x. Finally moved on... read more