This profile has been claimed by the business owner or representative.
Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received full “custody” of my home 08/2022. Sold it 01/2023. They will not cancel my policy without ex signature. Which of course is impossible to obtain. Quit claim will not suffice, sold paperwork will not suffice.
Sept 5 marks a Month I have been waiting for my refund check from Nationwide. I have cancelled my policy and they owe me a refund remind you I never received my money. They sent me a miles tracking machine renewal paper all that seems to have no problem in making it to my home. That refund seems to be lost in the wind. My next review Ima be dropping names. Now I was told the check was never cashed really no one is holding on to check that's stolen. Just SAD.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Well, if I could give negative stars, I would start there but I can assure you they are NOT on your side and I can also assure that I am going to locate and provide the same message to other offices and affiliates after being told there will be zero financial support with a catastrophic flood we experienced in ************ * ********. I am out $15 k and am not near a flood plane. Their adjusters read off a queue card that is basically a robotic, non empathetic, "go pound sand" themed message. Ipointed out my position on the ... read more
Nationwide just went up on my insurance $145.00 a month. The reason was accidents in my area they always said that when I lived in the city when they went up. I moved to the country there is only 2500 people that live in our town. And they told me it was the age. I just turned 64 I was a whole year older. That is about the most stupid thing I have ever heard. We had no wrecks or tickets. I found cheaper insurance and they didn't ever ask me about wrecks or tickets or anything about my area or my age.
The absolute worst. You can never get in touch with your adjustor, via phone or email. Phone always goes directly to voice mail, leave a message, no response. Everything happens at a snail's pace. This is why I changed insurance. I never want to have to deal with nationwide again. They also overcharged. Auto insurance was double what I am paying now. Don't waste your time with this company and you will save your sanity.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
My father took out life insurance policies for my brother and I 30 years ago. Last year, my father died and I called to transfer the policies into our names. Customer service on three different occasions told me what form I needed to fill out, and they were going to email me the form. Also, they would send a letter to my address, instead of my dad's address, where everything is being sent despite having sold the house. A couple hours later each time, I received no email, none in my primary nor spam nor promotion folders. No ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Absolutely terrible customer service. Over a week old claim submission with zero contact attempts to repair my vehicle that was driven by your insurer. Terrible experience. I drive 30 minutes everyday to commute to work. Good luck getting your car repaired if someone carrying this insurance, hits you.
They are not fair to the people that incur car damages caused by their clients. My car was hit by their client and they will only pay for aftermarket parts even though the part damaged are *** parts. I now have to pay out of my pocket the difference to have my vehicle repaired to its original state, *** parts! this was not my fault but I am being penalized for it. I contacted their customer service and they were no help! how is this fair to the person who incurred the damage. Nationwide is not on my side!!!
If I could give it a 0 I would and I NEVER leave bad reviews. But, after months of filing a claim, 3 different doctors notes, and all of the forms they asked for and then some they still denied our claim. You essentially need a life threatening emergency to happen prior to your trip is what I gathered from the responses we received. My wife became pregnant a few months after we booked a trip to Mexico for a family wedding. We fully intended on going but as the trip came closer my wife was told by her doctors not to go for mu... read more
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.