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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dishonest. Deceiving. Read everything if you already have an account. After taking out a $600k policy on $300k worth of household goods I found out what they didn’t cover jewelry. Garage tools. I found out my claims adjuster would hold on to my receipts long enough to find something wrong and deny my claim. I paid them for 5 years. When everything I owned was stolen, I felt like the thief. They treated me and my wife with no compassion. Chose another company. The negative ratings are real.
I went to their website to get an online quote. Partway through, it tells me I must call an agent. Agent later admitted that they don't do online quotes anymore and the information rarely moves through to the agents. They need to remove online quote feature. Then I got the auto attendant. Only voice commands, no numbers to press. Auto attendant couldn't understand the word quote 3x. Understood representative first time, but couldn't transfer me until I said why I was calling. Sill didn't understand quote 3x. Finally moved on... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
IT'S ONLY APPROPRIATE THE CUSTOMER REVIEW RATING IS AS LOW AS IT IS. NATIONWIDE IS NOT ON YOUR SIDE. MY CLAIM ADJUSTER AND HER SUPERVISOR ARE THE WORST HUMANS POSSIBLE. ZERO COMPASSION FOR A PERSON WHO HAS LOST EVERYTHING. GO TO ANOTHER COMPANY IF YOU'RE CONSIDERING NATIONWIDE.
TERRIBLE !!!!!! They are not on your side . Was a loyal customer for 5 years, auto pay never late a payment . Came on hard time, once in the entire term. Asked to delay payment , they let me that was all and good . Payed in full on the day they needed it . Here is where it went south . Called them got all square on the paments . Asked them to resume auto pay , they set me up again. Got a letter in the mail next month from the state stating i have no insurance , and surrender my plates . Bull . Called nationwide and they drop... read more
IT'S ONLY APPROPRIATE THE CUSTOMER REVIEW RATING IS AS LOW AS IT IS. NATIONWIDE IS NOT ON YOUR SIDE. MY CLAIM ADJUSTER AND HER SUPERVISOR ARE THE WORST HUMANS POSSIBLE. ZERO COMPASSION FOR A PERSON WHO HAS LOST EVERYTHING. GO TO ANOTHER COMPANY IF YOU'RE CONSIDERING NATIONWIDE.
IT'S ONLY APPROPRIATE THE CUSTOMER REVIEW RATING IS AS LOW AS IT IS. NATIONWIDE IS NOT ON YOUR SIDE. MY CLAIM ADJUSTER AND HER SUPERVISOR ARE THE WORST HUMANS POSSIBLE. ZERO COMPASSION FOR A PERSON WHO HAS LOST EVERYTHING. GO TO ANOTHER COMPANY IF YOU'RE CONSIDERING NATIONWIDE.
They are worst insurance company that I a deal for long time. Customer 4 years plus
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been trying to deal with a claim at nationwide but they are totally ignoring me I have sent multiple emails with no replies I have called multiple times but let it go to voicemail and their voice mailbox is full and no call backs. This has been going on for months. Now I'm going to have to pay my roofer out of my own pocket
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
After 53 years with Nationwide auto insurance they just up and cancel you because they are getting rid of there old customers. The have no laws to keep them from doing this. So unfair to allow this to happen to the consumer.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 597 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.