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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hands down the absolute worse insurance company I have EVER dealt with. If you could get a Z for a grade in customer service they would earn it. My daughter was rear ended by a person that had Nationwide. It took them 3 weeks to tell us that the vehicle was totaled. I emailed the claims adjuster 5 times during that period and left 4 voicemails and he never responded to any of them. The refused to pay for the rental car past the time they gave us a settlement offer (which was very low), and told us it would be another 14 days... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns
I was in an accident with a nationwide member last year. He backed into my vehicle while trying to pull out of a parking spot. He admitted fault and we exchanged info and I took pictures. I filed my claim with nationwide and I spoke to their representative. I repeated to the representative that their member admitted fault. 2 months later I receive info that I was found at fault. When I called nationwide to ask what happened they said the representative I spoke with is no longer with the company and there is nothing they or I... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
This is the 2 nd time I’ve had to file a complaint on Nationwide. Was told my policy would renew at the beginning of the year around 2/3/2023. Paid a $440 payment only to receive an email saying my policy cancelled on 2/3/2022. Did some research and found out, Nationwide sold my policy to some 3rd party company, without notifying me . Was told the owner of the 3rd party company sold his books and is no longer working with Nationwide. Nationwide refused to reinstate my policy and told me I’d have to find insurance elsewhere….... read more
I have had nationwide insurance for almost 30 years and april 5th a young lady ran a red light and hit me broad side. I still haven't received money for my truck and there claims adjuster has been deplorable about keeping in contact leading me to be without a vehicle.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
If I could give no stars I would. These people will tell you one thing and then do something TOTALLY the opposite. Need to change your jingle to: "Nationwide is being controlled by politicians when it involves somebody else's inheritance. ??????
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
If I could give NO stars I would. Used Nationwide since it was VPI. Prices raised from $20 month to almost $90 month over 12 years. THEY NEVER PAY OUT! AVOID! $50 deductible each time as well. SCAM.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We were unable to get resolution to get our damaged roof replaced because of a high deductible. After reviewing other insurance companies I found that nationwide was charging us thirty dollars a month more for high deductible insurance than we would pay for extremely good insurance elsewhere. Avoid at all costs.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns
have spent over 90 minutes trying to get assistance. However that is not possible as they will not remove you from hold. Can’t use the app, it says call them. How do I get compensated for my time?
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide NOT by your side. Being jacked around when it comes to your own money I would disagree is On your side.
Business response:
We are sorry that you are experiencing frustration regarding your distribution request. We are very happy to assist. Please call the Solutions Center at ************so that we may discuss account specific details regarding your request. We look forward to speaking with you!
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.