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Nellis Auction
- Las Vegas, NV
About this business
Location details
7440 Dean Martin Dr Suite 204, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Called to talk about a missing part that the CEO when he was visiting Glendale location told one of the employees to put a comment to give it to me when in stock so I do not have to return the grill and guess what? All cals ar going to Nevada and that lady told me that she will put a comment so Phoenix location will call me in 2-3 days. Told her that if they call me in 2-3 days the kamado joe grill that was in the auction for that day will go away and there will never be a chance to resolve my issue. Her answer was just sorr... read more
I understood that the item I got was as is... but I did nor even get 1/4 of the item. Said some hardware missing. Thinking screws and bolts. Nope... 3/4 of the cat tree was missing.
Guy loading the box broke a compartment in the truck. Item was fine; as described. But item ended up costing me more in repairs then I saved on the item itself. I get It was an accident. But wasn’t worth it.
I just thought it was pretty funny how the guy comes out to help to put the stuff on a truck on trunk or minivan and then just stands there like what is the object to him bringing it out if that's the case he might as well just take it off the car and leave it on the ground for me to put it in the car if he's not there to help why am I tipping him at all I thought that was pretty pathetic
Description of it Items are extreamly confusing. For example “ box 1 of two . One can take it as if when you pick it up make sure that two boxes are with it . not that it only has one box of the two boxes it originally came in. It can be naked simply item is not complete. Or parts only. I ended up with a 90 dollar telescope with out the telescope it’s self not cool.
I bought an sun umbrella that said minor damage but when I picked it up and opened at home it was definitely major damages. Description was not what it was supposed to be.
Business response:
Hi Anthony, I am sorry about that experience. Did you bring the item back? We can process a refund for you.
I was disappointed when I went to pick my two items to find out one of them was missing. The queen bed that we were really hoping to get. Today 8/15 I see it back on the auction.
Great experience overall...
Business response:
Thank you for your business
I scheduled a pick up for my item drive all the way across town to only find out my item was re-listed why I was not Notified I have no idea, and why it was re-listed when I scheduled to pick it up today again no idea! .... very disappointing guess it’ll be the last time I shop with this company.
Business response:
Celina I apologize for your experience, we take feedback and experiences like this seriously. Everyday we are working on improving as this is not the Nellis standard.
Frequently asked questions about Nellis Auction
How is Nellis Auction rated?
Nellis Auction has a 3.6 star rating with 2,141 reviews.
When is Nellis Auction open?
Nellis Auction is closed now. It will open tomorrow at 9:00 a.m.