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7440 Dean Martin Dr Suite 204, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have bought too many items that had unmentioned damage.
Two out of three things can not be used. I have emailed, called and still no return information on how to return things. The cutting board i bought is cracked down one side and the top of the fishing rod is broke off. Neither can be used so i feel i wasted my money. Things happen i understand but only a 7 day return policy makes it hard for those of us that work 7-7:30 and are working 7 straight . I don’t know what is needed for the return because no customer service
I don’t understand why you promote your items when they are unusable. I bought a TV and it was completely broken and not functional.
We bought a ton of stuff and spent a ton of money because we were moving into a bigger house. Things that were mark “new” and all good were not. We have a popcorn popper with a main button that is not the correct size to fit all the hard ware, we have 2 baby gates they don’t work (one missing hardware and the other one broke, a office chair that is missing the bottom half, a bed frame that was missing hardware. Yes, I know we could have brought things back but with moving we just were not able to in time. But it is frustra... read more
Item was different than what was displayed in the auction. The item was broken.
My item was lost. They told me they would contact me within 2 days if it was found. it has been 5 days and I have still not heard from them or had a refund as they said I would after 2 days for the lost item.
Business response:
Thank you for providing your feedback and letting us know about this issue, Morgan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (702) 531-1300 and we'd be happy to help you out. Cheers, Nellis Auction
Check in was fast was left to load my own items. nothing was as described when purchased.. stuff that was said to be new was damaged. Classic bait an switch maneuver tactics. Basically save your money.
Business response:
Thank you for providing your feedback and letting us know about this issue, Chyanne. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (702) 531-1300 and we'd be happy to help you out. Cheers, Nellis Auction
I didn't get what I won on the auction, I picked it up yesterday got home open the box and it was the wrong item,
Business response:
Thank you for providing your feedback and letting us know about this issue, Clarence. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (702) 531-1300 and we'd be happy to help you out. Cheers, Nellis Auction
I bought a Joola ping pong table that was listed as insignificant damage and packaging damaged. After learning of a premium fee added, I drove 45 miles to pick it up and saw the packaging looked like a bomb hit it. I took it anyways and got it home and realized there were two cracks on the table. So I wasted an entire day and had to borrow a friend to help off-load the table only to be a complete waste of time because someone didn’t take the extra 2 seconds to do quality control.
Nellis Auction has a 3.6 star rating with 2,139 reviews.
Nellis Auction is closed now. It will open tomorrow at 9:00 a.m.