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Nellis Auction
- Las Vegas, NV
About this business
Location details
7440 Dean Martin Dr Suite 204, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
No accurate description almost in every single listing Website no well built
returned item then got 5 emails saying i havent picked up items then i was being charged on the th email. promptly delted my account and probably will not use you in the future.
The item I bought was not found when I went to pick it up. The last time happened something similar. Very disappointed with the service and organization of the products.
The item I bought claimed it was new, no pieces missing. Got home (which was a 45 minute drive) Tried to put it together only to learn that there was over half the pieces missing. It was completely unusable. But I wasn’t going to drive another 45 minutes back for a 6$ refund. I wouldn’t have bid on it if it was accurately described.
The pics are nit good enough or the descriptions.
Both products I bought were too badly damaged to use. I didn’t notice I only had 7 days to return before I bought and when I opened boxes 2 days after i picked them up I wasn’t able to make it back during the hours to return. Wasted almost $100.00. Complete rip-off.
Im stuck with items that were listed incorrectly, damaged, missing pieces, wrong color and size. I lost my money for items i cant use and also lost momey on rental truck I paid to pick up these damaged goods. Yup thanks
Business response:
Thank you for providing your feedback and letting us know about this issue, Christina. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (702) 531-1300 and we'd be happy to help you out. Please know that we have a 7-day return policy for any items that is not properly described on our website. Cheers, Nellis Auction
I would give you all the stars but for one reason. One person caused the lack of satisfaction, one person who deals with your customers. Female working front desk. I drive all the way from Payson-Heber to get there to pick up one item. I walk in the door at 5:58 pm and this person gives me crap about being there to close to closing time. She states “I’ll allow it this time but i won’t next time” she needs to have a lesson in how to deal with customers. Instead of feeling like a customer i felt like i was late to school! Sorr... read more
Items that I purchased were not like they were described in the auction. I relied on your representation because when you buy something sight unseen you need to be able to trust that it is as shown. I had to rent a van to come get them and it has really caused me trouble. This was my first time buying from Nellis auctions
Frequently asked questions about Nellis Auction
How is Nellis Auction rated?
Nellis Auction has a 3.6 star rating with 2,139 reviews.
When is Nellis Auction open?
Nellis Auction is closed now. It will open tomorrow at 9:00 a.m.