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Nellis Auction
- Las Vegas, NV
About this business
Location details
7440 Dean Martin Dr Suite 204, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
When you all went through the website change it was an absolute nightmare. I paid my invoice. No invoices showed up at all let alone showed paid. My card declined 6 times but still charged? No confirmation of pick up date and time along with the person who was picking up for me. I get a last minute text message that my order is ready for pick up when i had no details prior to make me comfortable of pick up date and time. I immediately reached out to the person picking up. When my sister in law arrived she was told a penny wa... read more
6 if the 7 Item not as listed, broken or missing Parts. Waste of my time and money.
Changed website. It's slow missing thing. Go back to other. Pick up is a nightmare !!! Stll haven'y got my refund from 9/7
I am left hanging with this 'switcharoo' that you did with the website and my account. I don't understand why you made me create a new account. I don't understand why you deleted my old account. I don't understand why you removed access to my earlier bidding history and online invoice. I don't understand why there was no warning. I don't understand why I called in and was on hold for over 39 minutes and then your machine said the mailbox was full and hung up (after listening to that 'classical' music). I don't unders... read more
Your new program is so full of glitches it’s made me stop using it. It looks nice, but when there is no way to check your bids even when you have been notified you’ve been outbid it’s frustrating . It freezes constantly, personally the entire experience has become something I no longer want to waste my time with which is unfortunate considering I’ve enjoyed it up until now. I hope someone besides the people who designed this disaster see this.
I been complaining to Nellie's staff about product details. Every time we buy peuducts about half products has missing hardware, not as discribe, damage or not working. It would be great if Nellie's staff make sure and write aqurate information so buyer don't have to disappoint and return the product. It is weste of time and money for both. If you fix this we buy products with more confidence. Thanks
I had gotten gotten sick with COVID and apparently my 5 personal referrals and consistent loyalty to shop Nellie wasn’t worth much! I paid for items and couldn’t pick them up even after I called! I thought it was crappy for no customer referral bonus for the referring customer!
Your new system sucks and I will probably not bid anymore. I've made several bids and just by coincidence every freaking bid was outbidded no soon as I got bid. Seems to me that YOU ARE DRIVING UP THE BIDS. I KNOW WHAT I'VE DEALT WITH IN THE PASS AS FAR AS EBAY AND NOW YOU'RE DOING THE SAME. NOT A GOOD LOOK AND I'M SURE YOU'LL BE GETTING A LOT MORE COMPLAINTS
Your descriptions are vague at best. Driving 25 miles to pick up stuff you can't find is screwed up. I will be cancelling my account with Nellis.
Business response:
Thank you for providing your feedback and letting us know about this issue, James. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (702) 531-1300 and we'd be happy to help you out. Cheers, Nellis Auction
Frequently asked questions about Nellis Auction
How is Nellis Auction rated?
Nellis Auction has a 3.6 star rating with 2,139 reviews.
When is Nellis Auction open?
Nellis Auction is closed now. It will open at 9:00 a.m.