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Nissan of Athens
- Car Dealers
- Athens, GA
About this business
Location details
4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Service was not good got a car from there the next week the transmission was bad smh they treated me like it was my fault and it just was a very bad experience
Business response:
Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Nissan of Athens. We would like to make this up to you, if we still can. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 471-1170 and we will do our best to make this better.
I always get excellent service at Nissan of Athens. The staff is always professional, fast and friendly.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (706) 471-1170 so we can assist you further.
Did not troubleshoot my issue or try to duplicate the issue by driving it and argued that my car was in a wreck and the alignment was done right and that’s just the way it is.
Salesman promises products and devices that aren’t offered. Service manager was a complete jerk. The only saving grace was the finance department who was the only one who seemed to know what was going on there.
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (706) 471-1170 when you can so we can address this situation directly. Thank you and have a great day.
Did not go well for me had to keep calling about my car and Nissan said something else going on with my car but didn’t tell me
Business response:
Hi, we really appreciate your feedback! If you'd be willing, please contact our Manager at (706) 471-1170. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
First brand new car had no lug nut key. Stranded on side of road. Ordered tire to replace and they ordered wrong tire. Sat in waiting area for hours all day to find out they had the wrong tire. Did not tell us they were going to Gainesville to get the tire and we could reschedule or come back. THEY JUST LET US SIT FOR HOURS!
Business response:
Hi, At Nissan of Athens, we place the utmost importance on treating every customer with courtesy, integrity and respect while going the extra mile in every way. Your review indicates that somehow we did not manage to give you the same satisfaction as the rest of customers. For this, we are truly sorry but promise that if you contact us to discuss the situation we will do whatever it takes to make the situation right. If you would be willing, we would like to try and turn your experience around. When you have a chance, please... read more
I keep having the same problem with my 2019 Nissan Armada & they aren't fixing the issue & this has costed my lots of unnecessary time & money. They also have poor customer service. Their used car manager even cursed out my husband & should be fired. They also never have courtesy cars available & are extremely slow. I wouldn't recommend them to anyone!
When I had an oil change on September prior to a trip to PA the next day, the service center made a serious mistake. Soon after crossing the SC border the red trouble light for oil pressure came on, stopping at the next rest area I called and and it was confirmed I could not drive further so I called AAA for a tow to the dealer in Anderson. As the car was put on the tow truck oil gushed out. I had to be in PA so got a rental car while the service center assessed whether there was damage to my car. On pickup Monday it was con... read more
Came in for an oil change. Drove home and the car made the worse sound. Had to miss work on Monday to bring it back in and found out they rotated my tires and they were what was causing the noise. Disappointed they didn't tell me while I was there originally. Would have save me time and money. Also, the wait was 2 1/2 hours which is absolutely ridiculous. Don't schedule appointments so close together causing people to wait extended periods. Not sure I will be back for continued maintenance.
Frequently asked questions about Nissan of Athens
How is Nissan of Athens rated?
Nissan of Athens has a 4.5 star rating with 8,690 reviews.
When is Nissan of Athens open?
Nissan of Athens is open now. It will close at 7:00 p.m.