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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just wont to say ,Thay are very friendly, and helpful to suet you for what size storage unit or u hall you need, there units are clean ,and meet your needs very well. I would recommend them to any one that needs there services. All so look forwarded to using them in the further if needed.
Business response:
Linda Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. Cheers, iStorage Laceys Spring
Jesus thanks .so much for your help your cooperation very polite friendly very clean ! I definitely recommend it please if you need anything ask for Jesus !
Business response:
Google User Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. Cheers, iStorage Shrewsbury
On Thursday, May 14, 2026 I received a text message from the Management at this facility to please provide a review. This was asked for one day after signing the contract for. Space and the day before I would be moving my belongings into my unit. When I responded to the text request asking simply why she responded that she is required to get six reviews per month. So, okay, here we go: Since I am providing this review in advance of finding out if this is a company that should be avoided, I can only review based upon my exper... read more
Business response:
We are disappointed to hear about your experience with our unit assignment process. We apologize for the miscommunication regarding your unit's proximity to the front of the facility. Accurate information about unit locations is essential, and we understand your concern about this discrepancy. We also apologize for the premature review request. We recognize that requesting feedback before you have had the opportunity to fully experience our self-storage services was inappropriate. We value your input regarding these operat... read more
The short story: Zero stars. I rented at iStorage in 2022 and then again in 2024-2025. If I could, I would give it zero stars. Personally, I would never rent at this location or any owned by NSA ever again. If you are looking for a good storage facility in the area, I found one within 15 minutes of iStorage with superior service, security, and cleanliness for essentially the same price. They even had a coffee station in the office, which was open and occupied by an employee. My expectations have been lowered by my experience... read more
Business response:
We are disappointed to hear about your experience with iStorage. We apologize for the significant issues you encountered, including units that were not accessible, incorrect unit sizes, units containing previous tenant belongings, and the unresolved refund matter. The operational failures you described, including absent management, malfunctioning lighting systems, and security system changes, fall short of our standards. Your experience with multiple storage specialists regarding the refund issue over ten months is unaccept... read more
I’ve been a customer here for nearly ten years, so this situation was honestly disappointing. My girlfriend and I recently upgraded to a larger unit, moving everything out of our smaller one. The original unit was completely empty, no lock, clearly vacated. I ended up being about 24 hours late in canceling before the next billing cycle, and they charged me for a full additional month anyway. What made it worse was that I received both a bill for the next month and a vacancy notice at the same time, acknowledging the unit was... read more
Business response:
We are disappointed to hear about your experience. Please contact us at (603) 782-9498 to discuss this further. Thank you for your feedback.
Horrible customer service!!! Threatened to call the police on us for having the delivery truck pull up to the door for easier unload straight into our storage unit. After explaining we would be less than 5 minutes and this storage units is ALWAYS empty and nobody is ever there, INCLUDING STAFF, why would it be a big deal. She still threatened to call the police on us for blocking the sidewalk and trying to be in and out faster!!! instead, the driver had to drop 4 pallets on the sidewalk for us to unload all 32 boxes at 75 po... read more
Business response:
Apologies for any inconvenience caused during your recent visit. Please feel free to contact us at (312) 883-9433 to discuss this matter further.
It was quick and easy.
The lady who I spoke to was so courteous and polite. She helped me to make the choice I made so easy. She was very informative about the space needed. Great choice for self storage and very affordable.
Very helpful with everything I needed
Business response:
Anthony, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Southern Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,312 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.