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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,632 reviews
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Amanda G.'s profile image
Amanda G. 
a year ago

Horrible and rude service! I will never rent from this location nor recommend them! 

Steve S.'s profile image
Steve S. 
a year ago

If you're on autopay you best check how much they're charging you they Jack the price up if you're on autopay from what they normally rent the units for 

Business response:

We apologize for any confusion regarding our pricing. We strive to provide fair and transparent rates to all our customers, including those on autopay. We would appreciate the opportunity to discuss this matter further with you. Please contact us at (361) 992-1191 so we can address your concerns. 

Cheryl P.'s profile image
Cheryl P. 
a year ago

Stay as far away from this company as possible !! It is a “bate and switch” operation!! “Get a free month and a reasonable rate” NOT FOR LONG!!! They have upped my rent TWICE a year for the 4 or so years I’ve been there !! No customer loyalty!! We have never missed a payment in all that time / we are renting an UNHEATED GARAGE... on what planet do expenses for THAT increase twice a year ?!?! OH and they’ve promised to fix the broken door for the past 4 months and it is not fixed / there is big turnover as well in the office ... read more

Business response:

We apologize for any inconvenience you have experienced, Cheryl. We understand your frustration with the rent increases and the delay in fixing the broken door. We strive to provide excellent customer service and will address these concerns promptly. Please contact us at (412) 795-1713 so we can work towards a resolution. 

Eduardo G.'s profile image
Eduardo G. 
a year ago

Raising the rent sometimes twice a year and the gate has been broken for a week. The alarm system has been disconnected. When Three Rivers Self storage sold out this place has went down hill. They sure are not putting any of that extra money back into the facility. 

Business response:

We apologize for any inconvenience you may have experienced, Eduardo. We understand your concerns regarding the rent increase and the maintenance issues with the gate and alarm system. We strive to provide a well-maintained facility and fair pricing for our customers. We appreciate your feedback and will address these issues promptly. If you have any further concerns, please feel free to contact us at (513) 845-2235. 

Alondra Perez F.'s profile image
Alondra Perez F. 
a year ago

Buen servicio 

Hector M.'s profile image
Hector M. 
a year ago

Excelente servicio los recomiendo. Jessica y Abdiel super atentos 

Hector M.'s profile image
Hector M. 
a year ago

Soy vendor hace años de la compañía, muy agradecido con las facilidades y el servicio de Jessica y Abdiel muy serviciales y dispuesto ayudar siempre 

Cheryl P.'s profile image
Cheryl P. 
a year ago

DO NOT BE FOOLED!! you will get a fair price and a free month to start HOWEVER ...your rental rates will continue to go up and up and up !! The business practice is “bait and switch” we have used them for 4 years snd out rent for a GARAGE WITH A BROKEN DOOR( which they say they will fix and never do!!!) almost $100. FOR NO REASON!! No heat no electricity ... that’s their policy and once all you things are in the garage it’s very hard to move them elsewhere ...we have paid on time fir years never missed a payment and all we g... read more

Business response:

We apologize for any inconvenience you may have experienced. We strive to provide fair pricing and quality service to all our customers. Please contact us at (717) 396-9900 so we can address your concerns and find a resolution. 

L.c W.'s profile image
L.c W. 
a year ago

Scam poor storage unit fake fee bs insurance 

Business response:

We apologize for any inconvenience you may have experienced, L.c. At iStorage, we strive to provide reliable and secure storage solutions. We take your feedback seriously and would appreciate the opportunity to address your concerns. Please contact us at (248) 617-8393 so we can further assist you. 

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,632 reviews. 

When is NSA Storage open?

NSA Storage is open now. It will close at 5:00 p.m.