NSA Storage

4.7

Self Storage
Greenwood Village, CO

About this business

Consumer Services Self Storage

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.7291,775 reviews

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Cathy

a year ago

I woukd give zero stars if I could. I’m sick. Rodents all over with droppings absolutely everywhere. Also, 3 break-ins.

Business response:

Thank you for taking time to provide feedback, Cathy. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage

Neilly D.

a year ago

Rented here, my unit was ransacked, lock still on, staff did not care, told me to report it to the police, wouldnt review cameras. Will never rent here again.

Zack H.

a year ago

Worst company ever my stuff got stolen and they think it's a joke they haven't even got back to the insurance and it's been MONTHS

Business response:

We are disappointed to hear about your experience. Please contact us at (209) 538-6707 so we can address this issue promptly.

Zackary H.

a year ago

Do not come to this company my stuff got stolen in November and still haven't had any conversation with the store owner pathetic insurance is waiting on them and they are playing a game that will catch up to them

Business response:

Sorry for any inconvenience, we take these matters very seriously. Please contact us at (209) 538-6707 so we can address this issue promptly. Thank you.

Jolene “LITTLE GIRL” B.

a year ago

I recently found myself needing a storage unit unexpectedly. I called 2 other companies which didn't help me period. I walked into the Middlebrook location and Charissa was more than helpful and compassionate about my situation. She helped me keep what little things I walked away with because I lost most of my things. She was my angel that day making me realize that there are still some good people in this world. I walked away with a unit and peace of mind which I hadn't had in a very long time. The world needs more peopl... read more

Business response:

We are honored to have been able to assist you during your time of need. Thank you for sharing your experience with us.

Jolene “LITTLE GIRL” B.

a year ago

I didn't see my review posted about Charissa at your Middlebrook location. Hope it gets read because she so deserves it

Business response:

We are absolutely thrilled to hear about your positive experience with Charissa at our Middlebrook location. Thank you for sharing your feedback with us.

Mike H.

a year ago

I rented a storage unit for almost 25 years and was forced to relinquish the unit due to outrageous increases in monthly rental charges. As is the case with many residents in Florida, I'm a senior citizen on a fixed income. The most recent increase was almost $100 a month. An additional almost $6k a year is absurd. It's not about having dedicated and responsible customers, it's about charging a maximum amount to increase the bottom line. I'm sure there are many present customers who are challenged with paying almost $250 a ... read more

Business response:

Apologies for any inconvenience caused by the increase in rental charges. We understand your concerns and appreciate your feedback. If you have any further questions or would like to discuss this further, please feel free to contact us at (941) 421-5903.