This profile has been claimed by the business owner or representative.
NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Locked out! Storage signs and online says you have access u til 10PM. Went to move my last big van load at 9:10PM only to find that the gates lock at 9PM. Had to leave furniture in the care until morning. No one answers the phones.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Charles. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, Move It Self Storage - Temple
Friendly staff
Business response:
Hello Narmi. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Sincerely, Move It Storage
Friendly staff
Business response:
Narmi, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Move It Self Storage - North Mission
Worker was asleep on the front counter when I walked in. Smelt like Marijuana in the office. Didn't tell me I needed my own lock until after I put everything in my unit. Over all the unit is nice and just what I need, customer service was bad.
Business response:
Hello Jeshuah. We are saddened to hear that you had a negative customer service experience. We take your feedback very seriously and have passed your comments along to the Area Manager of this location for review. It is feedback like yours that helps us improve our processes and customer service. Thank you for bringing this issue to our attention. Sincerely, Move It Self Storage – Crestview South
Very expensive to maintain a storage unit. They're constantly raising prices. I had to go somewhere else, I was paying too much. There's two entry gates. One of the gates hasn't been working for over a year and have yet to get it fixed.
Business response:
Hello Roberto. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, Move It Self Storage - Port Brownsville
Everyone was very nice and helpful. Would recommend this facility to everyone. Thank you 😊
Business response:
Guyon, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Move It Self Storage - Loop 499
1 star is to good for this place
Dirty business fake good reviews. Do t be fooled.
Read the real reviews
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,675 reviews.
When is NSA Storage open?
NSA Storage is open now. It will close at 5:00 p.m.