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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You are better off leaving your vehicle outside the gates and praying. This lace is a hot spot for vehicles to get broken into.
Business response:
We apologize for any inconvenience you may have experienced. The safety and security of our customers and their belongings are our top priorities. We take reports of vehicle break-ins seriously and have measures in place to address such incidents. Please contact us at (209) 538-6707 so we can discuss your concerns further.
You increased my rent of 5x10 up 30% in Nov. and 48% this Jan. Good Job! Your greediness has no limits. I'll notify people about your tactic on Social media.
Business response:
We apologize for any inconvenience caused, Yuri. We understand that rent increases can be frustrating. Our pricing is based on various factors, including market conditions and operational costs. We strive to provide competitive rates while maintaining the quality of our services. If you have any further concerns, please feel free to contact us at (847) 901-7198.
Not even close to the bogus ass reviews they pay for from birdeye. Don't trust this place. This location has a serious history of treating customers very poorly, burglary of units, errors in line process, refusing to ask auction bidders to leave pictures and ashes behind. No communication, they don't honor their payment plans they make with customers. And worst of all they do t give a **** about the harm they cause people with the poor care they treat their customers with. Just no good all the way around. I'm sure they do a ... read more
Excellent orientation and service! Good job!
Excellent service
Business response:
Nitza, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Southern Self Storage Caguas2
Rightspace storage in San Jacinto is the absolute worst thing that has happened to me. They did such a poor job handling the lien sale of my unit. I could on and on but what's the point. They literally didnt anything right or legally. Nor did they show once but of class or decency. Lazy, greedy, liars, unprofessional. I'm thoroughly disgusted with everyone involved and I definitely would not recommend this place. I don't care if its new staff new managers Doesn't matter the root of the problem stems from higher up and rots d... read more
Instead of closing out the agent convinced me to just down size.
I reserved a unit on line for 4 January 2024 and when I went to reserve it this morning, I was told that it had been rented out on Thursday. No where does it says first come basis on the website or even been told that when speaking on the phone to person at the facility. This in my opinion is really bad business.
Business response:
We apologize for any inconvenience you experienced, PearGirl1. We understand your frustration and we apologize for any misunderstanding. Our units are indeed rented on a first-come, first-served basis, and we apologize if this was not clearly communicated to you. We appreciate your feedback and will take it into consideration to improve our communication in the future. If you have any further questions or concerns, please feel free to contact us at (713) 930-2778.
No stars- please be warned about this large corporation / the business is “bate and switch” which is very clever if you think about how difficult it would be get out of it after having “buyers remorse” - getting out of the contract would be extremely difficult. It would involve renting a moving truck again getting all of your items out and moving them to another (more fairly run) storage space !! They will raise your rates as they’ve done for us twice a year. So my suggestion is try other places and check about their policy ... read more
Business response:
We apologize for any inconvenience you may have experienced, Cheryl. Our rates are subject to change, as stated in our contract. We strive to provide fair pricing and quality service to all our customers. If you have any further concerns, please feel free to reach out to us at (717) 396-9900.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 291,775 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open at 9:00 a.m.