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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,675 reviews
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Thomas D H.'s profile image
Thomas D H. 
2 years ago

Still unable to check my BP with out a functioning I machine. I’ve had no problems with my cpapp machines over the last 30 years 

Business response:

Thank you for taking time to provide feedback, Thomas. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage - Memorial  

Katherine H.'s profile image
Katherine H. 
2 years ago

WAS AT THIS DONNA LCATION FOR OVER 10 YEARS.LUIS WAS THE LAST MANAGE I WORKED WITH AND HE WAS ALWAYS 100% CUSTOMER SERVCE DRIVEN. I LOVED BEING THERE THAT WHEN I LEFT, I CRIED.....GREAT PLACE HATED TO LEAVE. . 

Business response:

Hello Katherine. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Sincerely, Move It Self Storage - Donna  

Lottie T.'s profile image
Lottie T. 
2 years ago

I appreciate the service I received from your office staff she was very knowledgeable of what I was looking for to help me with my storage needs. 

Business response:

Thank you Lottie for your kind words. Feedback like this goes a long way towards shaping what we do at SecurCare Self Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, SecurCare Self Storage  

Holle W.'s profile image
Holle W. 
2 years ago

Corporate istorage increases rent regularly, fails to provide good lighting and security cameras, limits access hours, fails to retain employees, wastes money on paint for appearance rather than on properly working doors. I was a loyal, long term, valued customer before istorage purchased the facility. My goal is to leave as soon as possible. 

Business response:

Hello Holle. We are sorry to hear that you had a negative experience while renting with us. We value your feedback and are always working to maintain and improve our facilities. We have received your concern, and are working to rectify the situation as quickly as possible. If you have any additional concerns, please reach us at customerservice@nsabrands.com. We appreciate the opportunity to fix the situation and continue to serve you. Sincerely, iStorage 

M. H.'s profile image
2 years ago

The staff was very helpful, friendly, informative, and professional. 

Business response:

Mamie, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, SecurCare Self Storage  

wa seng l.'s profile image
wa seng l. 
2 years ago

Your employee is probably the weirdest rudes guy I have ever met, I will def not return or refer anyone, it's our first time and he thinks we know what we are doing he didnt even explain anything no nothing. Doesnt even speak English well! 

Business response:

Thank you for providing your honest feedback. We are disappointed to hear about your negative experience with an employee, and we have passed your review along to management. If you have further concerns, please email us at customerservice@nsabrands.com. Sincerely, iStorage  

Carlene B.'s profile image
Carlene B. 
2 years ago

My experience was great, and the most respectable nice young man at the front desk. ( Jacob) I hope I'm saying his name right. Right attitude and personality. The only problem I have so far is that my door won't stay up. 

Business response:

Hello Carlene. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Please reach out to the property manager during normal business hours or contact Customer Care at 877-640-813 Sincerely, iStorage  

Ruth H.'s profile image
Ruth H. 
2 years ago

I never used unit nor supplies and called them and emailed next day, but they refused to refund my money! Heck even a regular store would refund your money for a product that isn't needed!!!! 

Business response:

Thank you for taking time to provide feedback, Ruth. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage  

Natasha H.'s profile image
Natasha H. 
2 years ago

Great Experience 

Business response:

Hello Natasha. We appreciate your review and are excited to hear about your positive experience. At iStorage, we realize that there are several storage options and are honored that you've chosen us. Thank you for being a loyal customer! Sincerely, iStorage  

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,675 reviews. 

When is NSA Storage open?

NSA Storage is open now. It will close at 5:00 p.m.