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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place sucks
Beware. Dirty business with extremely shady corporate
I started at 10 o'clock in the morning calling move it storage on Friday. April twenty first... I was calling to check to see how much I. Owe because I have a new storage unit ....so I have storage unit 3062 and I had 4.807 ....I gave up 48 0 7 to move in to the larger unit because i was moving my whole apartment into the larger unit... when i got. There I. Had to hunt the manager down and when she did see me she walked over to unit 3049 that was the unit she said was going to be mine ....when she walked up to the door she ... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Christina. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, Move It Self Storage - Memorial
Signed up online to begin starting the rental on Sunday. I was sent a gate code and unit number. We arrived at the facility around 6pm on Sunday and the gate code didn’t work. We called the number listed for management and had to leave a message. I finally called the National number and they were able to give me a temp gate code that worked (45 min later). Then, we realized there was also a code necessary to get into the building which was not provided in the instructions I had received. At this point we were over it s... read more
Business response:
Hello Parker. Thank you for taking the time to provide feedback. We are sorry to hear that you've had a negative experience while renting with us. We take your feedback very seriously and will work to rectify the situation. If you have any additional concerns, please reach out to us at customerservice@nsabrands.com, with your preferred method of contact so that a member of our team can connect with you. Sincerely, Move It Self Storage - Navarre
Just disappointed. Nothing else to say.
Business response:
Thank you for taking time to provide feedback, Boga. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage - Memorial
This place PAYS UP for their review rating. Don't be fooled, this particular location has a history of serious issues. Your property is not safe here, it's only a matter of time. Beware.
Horrible experience. They charged my daughter before she moved in and didn't inform her of extra charges and made her purchase insurance. Then when I called I talked to "ira" who informed me they wouldn't pro rate but they were charging us 105$ when it was supposed to be only $67 a month. Did not offer the promotions and then said after moving in for only 4 days, we would need to pay another $79. I asked to speak to manager. She put me on hold and then when I called back, she hung up on me every time. I would not trust th... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Shelley. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, SecurCare Self Storage
I've made several calls over the last two days to the property manager at 214-305-6216 during business hours. The phone just rings and rings. I've left two voicemails and sent an email yesterday during business hours. No one has called me back or replied to my email. I'm a brand new customer. I need to speak with the property ASAP. I'm having movers to come to my current residence. I have no way to access my storage unit. The number on the website 888-534-8593 is absolutely no help. It hangs up immediately after saying no ... read more
Business response:
Thank you for taking time to provide feedback, Toni. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
Sent wrong gate code and was unable to get in unit when called to ask about they said it was nothing they could do and no one was at my location due to staffing issues but they made sure they took the money out of my account
Business response:
Thank you for taking time to provide feedback, Janie. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,675 reviews.
When is NSA Storage open?
NSA Storage is open now. It will close at 5:00 p.m.