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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,675 reviews
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Yvette R.'s profile image
Yvette R. 
2 years ago

Joe was the one who signed me up and he was wonderful and very helpful. He took the time to drive me around the units so I can see the actual size of the units. But that's where it ends. The unit we rented had a leak and some of our things were ruined. For the amount that these units cost they should be better taken care of. There was also an incident during our rental when they red locked my unit and I had already paid. It was like that for a week and I needed something from inside before I left out of town. I had to buy o... read more

Business response:

Yvette, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, Move It Self Storage - Callicoatte  

Terea R.'s profile image
Terea R. 
2 years ago

I got robbed in less than 24 hours! I couldn't even lock it back because the lock was so jacked up! I had to load all of my stuff in my car! I went to try to get my money back and the front desk girl just said well, it's not fort Knox! Are you kidding me? My stuff was there less than 24 hours and I was robbed! I have yet got my money back but I have an attorney that would love to make some extra money! You people are terrible! Just give me. Y money back and I will deal with the things that were stolen! 

Business response:

Thank you for taking time to provide feedback, Terea. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage  

Reyes H.'s profile image
Reyes H. 
2 years ago

Negligent have had recurring problems with Tully storage someone tried to break in my unit fortunately they did not succeed on taking my Brand new home appliance that I storage there .. Big concern I need to reach the owner to ask why the facility advertises security surveillance cameras when they are not functional... Call or email me or husband 2817636151 or reyeshilda209@gmail.com This considered negligence please contact me immediately 

Business response:

Thank you for taking time to provide feedback, Reyes. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage - Memorial  

Jennifer Cameron M.'s profile image
Jennifer Cameron M. 
2 years ago

I lost everything after six weeks. They auctioned it three weeks after I had surgery. 

Business response:

Hello Jennifer, please refer to your lease agreement for company policy and procedure.  

Kelli H.'s profile image
Kelli H. 
2 years ago

My unit was broken into and everything was taken. It was replaced with another lock so nobody knew anything about it. Except … there was a key still in it. Just my unit, in the middle of all of the others. The manager said “we saw a key in the lock and was wondering why” nobody thought maybe they should call me? 

Business response:

Kelli, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, iStorage  

Jonelle S.'s profile image
Jonelle S. 
2 years ago

My code to get inside DOES NOT WORK and I’m waiting and waiting honoring someone will come because o have my movers with me and I CAN NOT GET IN 

Business response:

Please contact 877-640-8133 for further assistance. 

Patrick W.'s profile image
Patrick W. 
2 years ago

Sign up online ..receive unit but when I arrived my passcode didn’t work…office was close on 4/8/23 business hours so no help..they left a number on a paper tape to the window but nobody answered the phone ..I was on a time line 

Business response:

Please contact 877-640-8133 for further assistance. 

Jennifer Cameron M.'s profile image
Jennifer Cameron M. 
2 years ago

your company attempts at customer service are comedy. My next step will be the Texas Attorney General’s office . Sincerely, Jennifer R. Cameron, MD 539-215-0751. 

Business response:

Jennifer, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, Move It Self Storage - Weslaco  

Albert L.'s profile image
Albert L. 
2 years ago

Opening account was great. Currently the light is out over my space making it hard to see and the a/c is not working on the entire hall. Your thermometer says 88 degrees inside the hall and my truck said 88 out in the drive, about 3:00 pm 4.4.23. Assisted by Diamond since your app does not list her. 

Business response:

Thank you, Albert, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, SecurCare Self Storage  

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,675 reviews. 

When is NSA Storage open?

NSA Storage is open now. It will close at 5:00 p.m.