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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were very helpful.
Found lower price than I was paying but the only way to get it was to move units. Didn't need to move units when you raised prices. Then made the mistake of reserving a space online - got wrong space (no option to choose a space) and then couldn't complete the reservation because online signatures aren't valid. If they aren't valid, why do you offer it?
4th time unit flooded out. Effected multiple units. Called insurance company to start a claim and was denied, 'We cover water damage but not any item that's damaged by water'. After 2nd flooding, I was put on some list to get next available unit, for about 9 months. Finally 1st free unit since June 2022 came available and after $10K in damages, switched units. And was told it's all my fault. Still in shock!
Business response:
Justin, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, SecurCare Self Storage
You did a great job, we were in need of a unit quickly and they were very helpful
Business response:
Robin, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage
CALLED IN TO INQUIRE ABOUT A UNIT AND TALKED TO JOHN. TOLD HIM WHAT I WAS LOOKING FOR. JOHN WAS SUPPOSED TO EMAIL INFO TO ME AND AS OF THIS MORNING I HAVEN'T RECEIVED AN E MAIL. HE ASKED FOR MY PHONE NUMBER IN CASE WE GOT DISCONNECTED. SO I THOUGHT MAYBE HE WOULD'VE CALLED ME BACK IF HE HAD A PROBLEM WITH MY EMAIL GOING THRU.
Business response:
Thank you for taking time to provide feedback, Sk. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
They took my storage building after I paid for a month in just two weeks cause there was no lock or anything in it yet
Business response:
Thank you for taking time to provide feedback, Mitchell. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
I paid for my storage online and received an email that same day (Saturday) stating that I could move in. I hired some movers and paid them a deposit. When I arrived to the facility and tried to enter the gate my access code did not work. I tried several times but was unsuccessful. I tried to speak to someone at the office, but no one was there, this was at 1 pm. I came back at 3pm, and my code still didn't work. I came back the next day (Sunday), and my code still didn't work. And once again, noone was in the office t... read more
Business response:
Thank you for taking time to provide feedback, Lakisha. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
I had a wonderful experience with both Pam Dugar and Katie Malone at the IStorage facility at 102 Broadway, Lynnfield MA location. Pam showed me the different sized storage units that were available, got the prices, and signed the lease. Quick and easy! Very satisfied with their helpfulness, the price of the unit ease of purchasing the rental unit. Yolanda Katie Malone | Property Manager NSA Brands p | (781)332-5630 e |8678@nsabrands.com 102 Broadway Lynnfield MA 01940
Business response:
Hello Yolanda. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Sincerely, iStorage
Youre customer service people are a joke...not helpful and couldnt understand half of what they said...the lady at storage facility was wonderful and very helpful
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,308 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.