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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had a storage space here for a few years now. There was a marked difference when ownership changed. Numerous times the self-pay portal has not worked and I've commented directly to the company about this. In July my mom died and I was wracked with bills. I fell behind in payment but caught back up - paying all penalties. This winter I fell behind again and communicated with Jodi who was empathetic and thanked me for updating her and asked me to let her know if I needed anything else. With this last freeze I had a major ... read more
The 12 dollar a month charge in addition to the price of the rental makes it the same as getting it from somewhere else. Its no savings. I have business that includes storage lockers and they would not take an ademdum to my already existing insurance. It seems like a money grab to me. I wonder what the "insurance" really covers.
Business response:
Hi David. Thank you for taking the time to rate us! We are glad to hear that you had a positive experience and we look forward to continuing to serve you. Sincerely, iStorage
Awesome service
If I could leave a 0 stars I would. Secure my ass. We were in a transition where we just moved back to Colorado and needed somewhere safe to keep all of our items. We were living with a family member until we could find a house. Not even a month into having our items stored at this “secure” storage business and our lot got broken into. They handled it so poorly, acted like it was no big deal, only for us to find out about 8k -9k was taken from our “secure” storage unit. Told us they could not look into the videos because th... read more
Business response:
Thank you for taking time to provide feedback, Julia. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Don’t go here …mice in everything they ate the cords off my tools hoses off my welder two inflatable Kayaks rodent damage and piss on all my camping gear and it’s not Covered by the insurance provided been here for 2 years all my stuff is ruined 😡
Business response:
Thank you for taking time to provide feedback, Nicholas. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Quick, easy and professional. Assistant manager Pamela knew her stuff.
Paula was very helpful. She guided me through the process with ease. Very professional.
Business response:
Joseph, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage
Fraudulent business practices
Business response:
Thank you for taking time to provide feedback, Paige. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage – Crestview South
Been renting there for years. Has gone downhill tremendously since the old owners sold to a corporation. Pay in advance discounts disappeared. Rents went up astronomically and this location is in the outskirts of a small town, basically in the boonies. Latest rent increase takes the cake: $43 more a month!!! DO NOT RECOMMEND.
Business response:
Hello Amy. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, Northwest Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,308 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.