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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good, so far. Manager is great. Building is very clean and spacious.
Business response:
Hello Llana, thank you for your review.
I'm an auction buyer I bought a unit from Smoke Ranch door America I had an issue because there was no lock no Tampa tag and knowing employee there when I got to the unit so that leaves me to believe that storm America Tampa's with their auction units so I would advise all auction buyers not to buy any auctions from these facilities
Business response:
We are sorry to hear about your experience and thank you for your feedback. We would be glad to answer any auction related questions you may have. You can also refer to the auction website for details regarding the storage you bid on. For any questions we kindly ask you contact our staff at StorAmerica Smoke Ranch. Thank you for visiting StorAmerica Smoke Ranch. Regards, Management.
The worst only did it because of emergency
Business response:
Thank you for taking time to provide feedback, Brittany. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
The office was closed early and no one was at site when I arrived. Had to call online to set up storage and was able to figure it out. Should have had instructions on site to call for information on what to do if no one is working when the clearly left early.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Tammie. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, SecurCare Self Storage
I’m pissed. I paid 4 days in advance so that I can have access to the storage for Christmas days as I loaded all my stuff in the truck ready to unload. I was told the unit wouldn’t have lock and I will have to bring my own. When I got there. There were locks on them and nobody pick up the phone because of Christmas. Now I have to pay $100 extra for my truck for the extra day.
Manager was very nice, he made it easy on the first day. He explained everything that I needed to know.
Business response:
Thank you Llana for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage
The Black Female working the office needs to be fired she harass me every single time I'm at my storage unit unloading, this time she went to far as to yelling at me in front of my son and trying to hit my vehicle as I left scaring my child. I park in front of my unit every single time 30 mins into it she decides to leave the office and come down my aisle blowing or screaming bc she can't get by, there is already limited space to unload, employees should already know that and as a tenant I have a right to be at my unit when ... read more
Business response:
Thank you for taking time to provide feedback, April. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
I have three units and 2 units have defective latches — door facing’s
Business response:
George, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, SecurCare Self Storage
Terrible! The office is locked 90% of the time. I’m sure there is a manager there somewhere. Only reason I rented there is because of location.
Business response:
Thank you for taking time to provide feedback, Valerie. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,308 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.