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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In less than 1 month after being here, my property was vandalized and stolen. Tried calling the office 4 times today and left voicemails. I’ve received no help so far.
Business response:
Thank you for taking time to provide feedback, Kadri. If you would like to discuss your concerns further, please email ist-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.
To the point on cost and breaking it down.
Business response:
Ronald, thank you for the great review. We are glad you had a positive experience with iStorage Macon - Riverside.
Both times I went to move into the unit, there was no one in the office during open hours. There was no sign on the door indicating that they were taking a break or anything. I went 3 times over two days at different times and still no one was there.
Business response:
Hi Taylor. We're disappointed that you're feeling frustrated with our team. We strive to provide excellent customer service, and we're sorry we fell short of that expectation. We will pass your comments to our leadership team to further review this situation. Thank you for your feedback. Sincerely, The SecurCare Team
IStorage requested review: . 05-10-22 11:40 A. M. Storage lock/closing mechanism will not allow lock to be properly installed. Unit smells awful with black/brown gunk on the floor. It’s such a shake down paying a $26 dollar application fee. Once I leave, i will not return. I will share this on all social media, bypassing your app that forces you to log on with what you direct. 05-10-22 11:40 A. M.
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Gregory. Don't hesitate to reach out to us at (513) 434-1783 or ist-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
It’s rat infested they destroyed all my belongings ate through everything
Could not figure out your electronic signing app, and why can’t your office just print out the lease, get my signature and give me a copy right there and then??
Your storage facility has no working Security GATE. My lease was terminated by the regional manager when I got upset with her about it and Cursed her out! The CUSTOMER is ALWAYS RIGHT! Your employees have no customer service Skills! She should get the gate working immediately and Apologize to ME!
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Alan. Don't hesitate to reach out to us at (302) 488-0009 or ist-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
You made my experience sweatless
Business response:
Thank you, Gale , for leaving us a great review.
Your manager tried to steal my card information, and acted very unprofessional.
Business response:
Thank you for taking time to provide feedback, Mitzi. If you would like to discuss your concerns further, please email scss-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,651 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.