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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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I can't get into the property and there isn't anyone here to talk to. I need in!!!!!
Business response:
Thank you for taking time to provide feedback, Elton. If you would like to discuss your concerns further, please email scss-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.
Had trouble with signing the electronic contract, so I exited out and started over. This ended up double billing my account (charged 2 lockers). Called on Monday to straighten out, left a VM. No one returned my call. Called back late in the afternoon and sat on hold for 5:00 min. Finally got a customer service agent. Went through a lengthy explanation. He said he was going to give me a ticket number to resolve my issue. He put me on hold and then the line was disconnected. Super frustrating. I’m currently into 7 min of hold ... read more
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Christopher. Don't hesitate to reach out to us at (970) 670-3672 or scss-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
It was a good experience thanks to Tom! Nice clean facility and very safe. Above and beyond that was the help that Tom gave me in finding my unit, taking care of the locks, and working the safety doors for security I felt very good about my SecurCare choice. Thanks so much for your calm, kind help Tom!
Business response:
Hi, Patrice M. Thank you for taking the time to submit a review, we really appreciate it!
Showed up to place items in storage only to find a locked unit. No one would come unlock it on 5/22 so my items were left outside in the elements all night
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Sheet. Don't hesitate to reach out to us at (316) 531-0802 or ist-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
SecurCare is great storage place That is mainly because the first person that started me out using SecurCare was very good at what he does Tom was able to help me out right away and stuck with me until i knew how to use this location This is only the second time I've used a storage in Tulsa. Thanks to Tom and the professional way things are done here, I'm very please with where I've choosen to store my valuables!
Business response:
Patrice, thank you for the feedback. We're glad that you had a great experience storing with us!
I left the lock off my unit to drive my car around and they closed my account. It was a headache getting reinstated. I never told them I was closing out my unit.
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Craig. Don't hesitate to reach out to us at (317) 493-1558 or scss-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
When we moved in we were told they would ask the renters next to us to move their vehicles since they were encroaching on our space. (Incidentally that’s the reason the last renter left). After 2 requests for the vehicles to be moved, we found other accommodations and moved our camper less than 2 weeks into our monthly rental. When I phoned to tell them we were gone and to ask for a refund given the situation, we were told sorry. Well I’m sorry too; sorry you have such crappy customer service & don’t want to rent that stor... read more
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Christina. Don't hesitate to reach out to us at (503) 461-9496 or nwss-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Everything was superb.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,651 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.