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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Assistedd in billing cost as we switched from large unit to smaller.
Business response:
Lawrence, thank you for the feedback. We're glad that you had a great experience storing with us!
quand je suis arrivé au stockage, je n'en savais rien, ma mère est morte et je n'ai pas vraiment pu dire ce dont j'avais besoin. la dame était si gentille qu'elle ne parlait pas ma langue et pas une seule fois elle ne s'est fâchée ou frustrée à cause de la barrière de la langue. Ollivia a en fait suivi des étapes pour m'aider à lui faire comprendre ce dont j'ai besoin. elle était si serviable que je n'oublierai jamais
Very easy set up and awesome staff
Business response:
Hi, Clark. Your appreciation is highly appreciated. Thank you for the review!
Easy set up and friendly staff
Business response:
Clark, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
My camper was stolen from insecure care in mount holly in just 4 days!!! The gate was left wide open and no working cameras. They acted like this was a common thing and I learned that a car hauler trailer was stolen just weeks before my camper. My camper was 7 days old!! I drove by and saw it at 2 pm and later that day drove by at 6 pm and it was gone!! They cut the lock and drove out with no camera even recording it. Unreal!! Do not go here unless you want your stuff stolen!!! They refunded me my month rent and it was ... read more
Business response:
Hello Kevin, we are sorry to see that you had a poor experience with us. We take our feedback very seriously and would appreciate more details so we can continue to improve. If you would reach out to us at 0093@nsabrands.com it would go a long way to improving our customer experience. Sincerely, The SecurCare Team
It doesn't get any better than Olivia. Southern hospitality at its best!
Business response:
Latoya, thank you for the great review. We are glad you had a positive experience with SecurCare Self Storage.
Insulation issue in the outdoor units. Debris everywhere. Don’t use them. No resolution other than to throw a tarp over my things offered.
Business response:
Hello Michelle, we are sorry to hear about your experience while renting with us. We are always working to maintain and improve our facilities. We have heard your concern, and are working to have this fixed as quickly as possible. If you have any other concerns, please reach us at feedback@istorage.com and we would love to help you. Sincerely, The iStorage Mason Team
Do not do business with these people. They will accidentally double charge you after offering you a free month, but in the end they will say it's your fault, lock you out, and charge you more fees for their mistakes. Beware, stay away!
Business response:
Thank you for taking time to provide feedback, Sylvina. If you would like to discuss your concerns further, please email ist-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.
Process was fine, unit was fine. The property is is broken down, keypad sticks and have to push it multiple times to open gate. The roadways are a complete disaster with gigantic potholes, almost impossible to avoid and damaging to your vehicle. Very disappointing considering that we have rented here over the years and it's convenient location for us, but really needs to be maintained. Not reflecting the owners care about it, or their reputation.
Business response:
Hello Kathleen M, we are sorry to hear about your experience while renting with us. We are always working to maintain and improve our facilities. We have heard your concern, and are working to have this fixed as quickly as possible. If you have any other concerns, please reach us at 0601@nsabrands.com and we would love to help you. Sincerely, The SecurCare Self Storage Team
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,667 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.