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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Follow up is what Was Missing
Business response:
Thank you for taking time to provide feedback, Dave. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Northwest Self Storage
….fair … the previous owner was so much better … now lack of customer service… no manager on site to provider services … outside areas are dirty and full of spider webs … motion sensors not functioning … no light in hallways … dark and hot … and my unit was pitched dark … could not see
Service at the Oak Forest facility is pathetic
Had my things in this storage company. I got in a car accident and I wasn’t able to remove things. Two years after the accident I finally could only to discover mold due to a flaw in the construction. I tried to do a claim on the insurance they charged me every month and it was denied!!! I will never recommend them to anyone. It is a scam!!!!
Very well Helpful Friendly Polite Knowledgeable I was assisted by Danielle
Trying to talk to somebody in the Oak Forest office is like trying to contact Joe Biden. Each time I was there nobody was in the office and my phone messages were never returned. If it were not such a Hassle I would move.
unit was broken into on the second day. extremely dilapidated, trash everywhere. obvious drug addicts hanging around. multiple other units clearly broken into. the security guard told me the person working the office was to return at 11 am, at 12:30 pm.
Business response:
Thank you for taking time to provide feedback, Summitt. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
At some point the storage room late to my boxes got wet. The seal on the door was faulty and dirt constantly blew in the storage room. I did clean it out and left in good condition but yet Southern would not give me my deposit back that I had paid to A Key. I just feel like this was unfair to an elderly person on Social Security and I leave the unit very unhappyWith this policy
Business response:
We're sorry your experience was less than 5 stars. We do take the security, maintenance and cleanliness of our storage facility very seriously and will have our customer success team look further into the issue. We strive to provide the best service possible and will use this feedback to make improvements where needed. Sincerely, Southern Self Storage
Everything seems to be going well.. thank you
Business response:
Terry, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,306 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.