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8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The staff has a new practice I've found intriguing. In order to combat the local problem of vagrants and drug users. The staff at secure storage has opted into manufacturing methamphetamine ,selling to the local community ,and allowing them to rob storage units all night. Once the tweaker have had their fill ,they call the police on them to scare them off. Here's the best part .Sabrina the manager there has her own private units that are full of the stolen items that she herself sells to fees her own addiction. It's a fucki... read more
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Maurice. Don't hesitate to reach out to us at (317) 788-0871 or sss0713@securcare.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
In regards to your response on Jan. 22 on my comment for me to get in touch as to the cost of the storage unit. I did call nothing was done, no special rate for seniors just 10% on the 1st. Month. I am trying to get transportation to turn in the unit. Is just too expensive. Not worth it.
These storage rates have gone out of proportion. The increases s not $2-3 yr. It’s up to $10. I started at $80. Ow in May 2022 it’s going up again now I am up to $150. Not worth it.
Our agent was great.
Business response:
Richard, thank you for the great review. We are glad you had a positive experience with iStorage Port Charlotte - Gasparilla.
First - my name is not Gary I am not sure where Gary came from as my credit card has Jerry Whitt which your agent had in hand Second - I will not waste my time reading something that I know I can not sign as in wrong name
Business response:
Hi Gary! Thanks for bring this to our attention. We sincerely apologize for our internal mistake. We have corrected your contact information for future. Sincerely, Your SecurCare Team
We had a great experience.
Business response:
Richard, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Port Charlotte - Gasparilla
I have two units in Zionsville. Once I filled out the paperwork (rental agreements) in person. I kept getting repeat notices to do it again online. . Then my first unit I've been renting for a few months., the manager had no record of my paperwork for that unit and no sign of the homeowners insurance proof I gave the for the first unit. Now they want it again and I have to contact my insurance company again to order another copy. So I'm not doing any of this. You have the paperwork somewhere of my policy and all signed docum... read more
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Arthur. Don't hesitate to reach out to us at (317) 769-5675 or scss-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Terrible store closed and No storage
Business response:
Thank you for taking time to provide feedback, Jose. If you would like to discuss your concerns further, please email feedback@istorage.comand provide your preferred contact information so that a member of our management team may reach out to you.
Got stolen from by the people who work there
Business response:
Thank you for taking time to provide feedback, Holly. If you would like to discuss your concerns further, please email sss0320@securcare.comand provide your preferred contact information so that a member of our management team may reach out to you.
NSA Storage has a 4.7 star rating with 270,667 reviews.
NSA Storage is closed now. It will open on Monday at 9:00 a.m.