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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have not been to my unit fore two months. I went today, Saturday, October 29th 2022 around 11am. My code did not work, The manger was not there. Closed sign on door although they are supposed to be open. Called the number and whoever answered provided multiple codes that none worked for almost 30 minutes. Finally she gave me a code that worked. Went to my unit and there was lots of insects inside and dirt. There was a unit at the end of drive with lots of content sitting outside . Like a garbage dump. Not sure what is g... read more
Thanks to Christian and Michelle for helping me!
Business response:
Thank you Chris for your kind words. Feedback like this goes a long way towards shaping what we do at Southern Self Storage Hato Rey. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, Southern Self Storage Hato Rey
I have no complaints I truly like the hospitality i was shown , the service was excellent from the storage Manger in griffin ga.
Business response:
Thank you Shun for your feedback. Hearing from customers like you helps us continue to strive to improve our service and customer experience. If you have any additional comments or concerns, please reach out to us directly. Sincerely, SecurCare Self Storage
Call me back when you get my name right
Estuvo todo bueno nunca hubo problema tenía el espacio que necesitamos!
Business response:
Thank you, Ricardo, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, Southern Self Storage - Caguas
There hasn’t been any staff there since I signed up online, had to drive to another storage facility just to purchase a lock and it took me 5 days to move since there weren’t any carts! Also, it need to be cleaned! I wish I never signed up online and went elsewhere!
Business response:
Thank you for taking time to provide feedback, Sharrell. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
Have lied to me on numerous occasions about a check I’ve waited for 39 days for atm. Several times told me it will be showing any day now. Found out today they haven’t even mailed it. Their accounting office ignores you 100% of the time. Never again, stay away
Business response:
Hello Chris, we apologies for the delay and inconvenience. The check should have been on its way to you but let me look into this issue further and get back to you.
I would give zero stars if I could! Someone picked the lock of my unit and stole 2 portable air conditioners plus 3 hand painted ceramic indian busts! The POS of this place did NOTHING about it! I had to pay for insurance and those jerks said there is no proof since the lock was not damaged!! DO NOT RENT HERE! I EVEN HAD A DETECTIVE REACH OUT TO ME BECAUSE THERE WERE MULTIPLE UNITS BROKEN INTO!! DO NOT RENT HERE!!!
If I could give a negative rating I definitely would as I’ know of a few others that would also. U it broken into, with obvious forced entry, half my items stolen. Took the appropriate steps with the police as well as with the claims department just to be put off for a great length of time then finally to be told they would not accept my claim, and that it was denied. I have also been to the facility on 7 different occasions during normal business hours, with no personal available in the office to assist me. Therefore ... read more
Business response:
Thank you for taking time to provide feedback, Jessica. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,308 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.