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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was given all the information about renting a unit plus my question where answered and I was never made to feel my questions where not important.
Very small space. Price don’t match the unit. Never answer the phone.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Koreah. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Ken was amazing when assisting me during the day I was moving my things into storage, so glad I chose this location. Thank you Ken for your great customer service!
Business response:
Ebony, thank you so much for using our facility. We appreciate your business. Sincerely, SecurCare Self Storage
I'd give 0 stars if I could. Parked my RV there only to have it ripped off. Our AC unit, batteries, and a bunch or stuff inside were stolen. I reported to the main office and she told me sorry you're one of 18 in the past weeks, report it to your insurance. Seriously?! How do 18 people get their AC units stolen from their RV and this place has no idea who or how to stop it?!
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Ms.. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
I been going to the storage unit for the past 2 weeks to pay my storage there is never nobody in the office I was already charged a late fee with isn’t fair because theses so called employees are never there
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Araceli. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Move in apparently bought out the storage units I rent and of course up goes the rental fees 36$ a month what a joke just like most big storage facilities I'm sure it will be a yearly thing avoid at all cost I'll be moving my stuff within the month thanks for ruining a good thing. 👍
Business response:
Hello Lucas. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, Moove In Self Storage
Nice people and they she did a great job
Business response:
Thank you, William, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, SecurCare Self Storage
Great people and very helpful
Business response:
William, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, SecurCare Self Storage
Unnecessary reduced opening hours. For the people who work this is very inconvenient.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,305 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.