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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience
Business response:
Thank you for taking time to provide feedback, Deneisha. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you.
There was a break in. Someone 'cut a hole in the fence but couldn't find it' and cut open a a few units. A week after I had one load left to take and took a picture of it and left a half hour before closing. I returned the next day at 5pm and the regional manager was there to inform me I 'had left my unit open all night'. No I didn't. But sure enough the door was wide open and no lock to be seen. I informed the regional and he said it was my fault things were taken because I left the door open. I asked him why he didn't se... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Andrew. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Never received $87 refund due to me after multiple attempts. This was my first storage unit rental experience!
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Rb. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
First off, the spaces are way overpriced! Second, they do not tell you the correct code. Third, my storage unit was filthy when I arrived with my very first load. I had to kick the nasty debris out with me feet the best I could. That was four days ago and the debris is STILL laying out in front of my storage unit.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Lyndie. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
The employee was very rude to the movers
Business response:
Thank you for taking time to provide feedback, Debbie. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you.
Went to get things out of storage and a snake crawled right into our storage unit. Called the facility number and was transferred it was no one who could help us. So the belongings I need are currently stuck in the storage with a snake!!!
So far it has been a great experience. Everyone involved in the Greenhorn Rd facility running clean and safe are doing great. Hoping all my belongings stay safe and secure . Looks like it will stay safe. Thanks
Deberían tener horario extendido para los q trabajamos todos los dias y salimos a las 4 30 pm Tambien deberían honrar los descuentos ya que una persona fue la que me refiero a dónde ustedes y no me dieron el descuento
Business response:
Hola Coralisse, gracias por tus comentarios. Traeremos esta información a nuestro equipo y haremos mejoras donde sea necesario. Gracias, Southern Self Storage - Ponce
Needed another 5x5 for the last of my packing and Rebekah got me squared away in about an hour and the 2nd unit is very close to my bigger unit. So got all my stuff packed on time . So far all is well. Very nice and clean facility.
Business response:
Gary, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, SecurCare Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,305 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.