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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7297,305 reviews
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Samuel F.'s profile image
Samuel F. 
3 years ago

I am not appreciated as a consumer and a current paying customer. Managers are never available and very compliant with doing the minimum 

Dara N.'s profile image
Dara N. 
3 years ago

Didn't get in the storage unit at all. Furniture is ruined from the raln. Gates were down so the code didn't work. Complete nightmare..luckily Jjîe 

Anthony H.'s profile image
Anthony H. 
3 years ago

The door is already falling apart 

Hassan B.'s profile image
Hassan B. 
3 years ago

No one is in the office. No one picks up phone calls. I am moving out this month. Thanks! 

Business response:

Thank you for taking time to provide feedback, Hassan. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. 

Richard H.'s profile image
Richard H. 
3 years ago

Went to office several times and no one was there had to back several times to get a lock. I had reserved the unit online and that was a waste of time. Very frustrating. Would not recommend this place to any one. The lady working there is very moody 

Cindy P.'s profile image
Cindy P. 
3 years ago

It’s now been 4 months since this company stole a months rent 159.00 with auto pay after I moved out. I have contacted the BBB hoping they will be held accountable for stealing from me. They have promised the check was in the mail for 4 months. It hasn’t arrived yet. A TERRIBLE place to do your business. Very sad. 

Michelle Y.'s profile image
Michelle Y. 
3 years ago

Rude, trashy and extremely unprofessional! Customer service is nonexistent so good luck getting help! Oh and they are running a scam so be careful when buying units! 

Lorraine T.'s profile image
Lorraine T. 
3 years ago

Hi, the guys were so very nice. It's just that I've never seen a unit that tapered to a corner -- especially at about 2 feet wide. I walked it twice from the doorway and at best maybe up to 12 feet. The unit was supposedly 5x15. I called to find out the measurements of the floor for that reason. Just because it says it on my lease, doesn't mean that's what THAT unit is. So wrong. why would someone build something like that. Are other people's 5x15s like mine? I don't get to utilize normal square flooring. A triangle, and of ... read more

Renika S.'s profile image
Renika S. 
3 years ago

Every time you call never get an answer to speak with the property manager at all, rented a storage on yesterday moved items in an the storage doesn’t even lock or closes all the way!! 

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 297,305 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open on Monday at 9:00 a.m.