NSA Storage

Dustin H. 

on Birdeye

3 years ago

Nice and friendly people. 

Tatiana B. 

on Birdeye

3 years ago

Storage full of Mold with aluminum lining taped together .. I assume as your temp control .. yellow foam to keep mice out, mice bait boxes everywhere. Just disgusting 

Brittany K. 

on Birdeye

3 years ago

EDIT: DO NOT USE THIS STORAGE FACILITY!!! I left them a 5 star review before their faulty overhead garage door came down on top of my vehicle ripping off my antenna and doing $3000 worth of damage. Now they refuse to provide me with their insurance information, and will not compensate me for damages, even after the property manager viewed the security footage of the incident and agreed I was not at fault. Corporate is no help. Customer service transfers me in a circle or hangs up on me when I explain the situation. The incid... read more

Jenny 

on Birdeye

3 years ago

If you want your stuff stolen, this is your place! What a nightmare. Units are bring broken into weekly - ours included. We had two locks on the door. When we went this weekend to clear out our items, both locks had been sawed off and one had been replaced with a lock that looked exactly like one of our originals. Not sure why, by I can speculate that they were either coming back to finish the job because they had the key or they did not want to draw any attention to it when employees do their daily checks. EVERY SINGL... read more

Michael B. 

on Birdeye

3 years ago

No complaints until the company started nagging me to complete a survey. They should give potential renters the option to opt out of ever being asked to complete a survey at the point of submitting the initial application. 

Frederick M. 

on Birdeye

3 years ago

I was locked in even though I had 24hr access. So he came to our unit yelling at us. Saying we lived there and not taking any blame for our code not working. We corrected him and he came back later threatening us if we worked throughout the night. Threaten to tow our car one day and a few days later out truck for being parked on the public round in a parking spot. He blamed us for not knowing the ends and out of their website and codes. He didn't know it and he is a manager. So if you have 24hr access on first unit and sign ... read more

Jane B. 

on Birdeye

3 years ago

The person at the office was rude and condescending. Even after I told him that my registration had been completed online and that I'd already been assigned my unit number and passcode, he kept asking me if I'd done the Docusign. He acted as if I were stupid any time I asked a question. (I'm.a lawyer, by the way). I also have a concern about the entry into the storage facility. There are concrete posts and a 90 degree turn which I'm afraid might be a problem if I have furniture moved in. I'm going to check out other faciliti... read more

Jody F. 

on Birdeye

3 years ago

I stopped this morning to get stamps and never in million years expected to be called a stupid idiot and told to get the hell out of the store. I, along with another woman stood there in shock that I was being talked to this way. I asked his name and he responded name is "way smarter than you" than told me to get out again. This person needs to be fired for talking to customers the way he talked to me. Unacceptable behavior from anyone. WOW 

Michelle C L. 

on Birdeye

3 years ago

During night time security guard is a very very scary individual. I rented a storage unit in an emergency situation because of domestic violence and himself and his girlfriend came to tell me that I needed to leave because it was 5 minutes after 9:00 and I was asking him if he could help me with the outside lock to get into the storage unit and tell me the code so that tomorrow I would have the same issue because I work late and he proceeded to start to yell and I told him hey you never know what somebody's going through you... read more