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1375 Santa Rosa Ave, Santa Rosa, CA, 95404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I can't recall when I was ever treated so nice at any oil change station. No hard sell, no wasting of my time. Straight forward professional work. Great attitude to keep the customers coming back.
All of your staff were very respectful and obviously proud to be working there. They were courteous and efficient. I left feeling like I hadn't experienced that kind of professionalism and pride and sincere cohesion in a serviceable staff perhaps EVER. I wanted the Manager and especially the Owner to know my experience because there is something that is being done that's working for you. So keep up the good work! I will definitely be back and looking forward to it!
I've had many, many oil changes over the years and done my own, and these guys did what I would describe as a perfect oil change. They were courteous, professional and prompt.
Fast and friendly service. They do try to up sale you with extra services, but they have never been pushy. I've been here multiple times with multiple cars and have never had a bad experience. Highly recommended!
They advertise that they will read the check engine light for free but fail to tell you that you will have to wait until they finish with everyone else first. I take (used to after this) my cars there for service so it is not as if I am just teething too get something for free.
Business response:
Chad, We apologize for having to wait for us to run a diagnostic on your check engine light. This location has a certified mechanic, who performs this analysis, and unfortunately, he can get very busy at times. This is a free service we provide that would more than likely cost $100 in a garage.
This place is excellent! They did everything I asked, no pressure for add-on though they did walk through a list of suggestions but without sales-pitch pressure. They work fast but expect a delay as they are always packed
Excellent, careful, attentive, detailed service. I'll be back.
I went in for an oil change and they found that my transmission fluid was too full. I didn't feel any pressure at all to get the extra service for my transmission. There wasn't a long wait at all and the customer service was the best yet!!! I will be back at that location!
I had to take six company cars to this location one by one. The staff was friendly, professional, Knowledgeable, and fast! I'm very happy and I'll be back!!! Rolando was excellent!!! He cleaned all my windows that were very dirty and I was impressed.
Oilstop Drive Thru Oil Change has a 4.4 star rating with 778 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.