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1375 Santa Rosa Ave, Santa Rosa, CA, 95404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
First time getting an oil change here, and first time sitting in the car while it happened! Excellent customer service, free beverage while you wait in your car, things were very coordinated, and they were transparent about everything (here's your oil level now, here's the new filter we're putting in, etc.). Of course they try to upsell because that's how they make more money - just say no! I'll definitely be coming back for my next one.
Usually I would give a higher score rating but, after yesterday's visit I am very disappointed with this Oil Stop. I have used this place many times in the past personally and with our personal business fleet. I felt like as soon as I didn't buy what they were trying to sell me ( engine cleaner) the customer service disappeared. 1. Didn't show me the new oil filter going in 2. Usually they check the tire pressure- didn't happen 3. Didn't check any fluids 4 When they did finish they didn't offer to reset maintenance light and... read more
It's the place I trust to bring my cars to, friendly staff, great service , fast repairing, BOB the owner always nice and helpful, today I had my car fixed and it was hard to me to find a ride , he promptly offered his help and he gave me ride to my house, thanks BOB you and your team deserve more than 5 stars
Got a oil change and had their mechanic change the headlight lightbulb in my car. Prices were fair and the customer service with excellent with a fast turn around. Yes they try and upsell but I just stay no thank you. It was strange that i have to stay inside my car next time I'll just say I have to go to the restroom or something and wait inside the store.
Very unhappy. I had been to another oil stop, same car, and they charged me one price. Came to this one and they says I needed a more expensive filter and tried to tell me I needed synthetic oil. Never coming back, very disappointed
These guys are fantastic. I would not bring my car any place else. 5 stars, and they earned it. Thank guys!
My husband and I had our alternator belt break the night before going here. We were far from home, and came in at 8:00am after staying the night in Santa Rosa. The staff was so helpful, we didn't get over-charged and the change was quick. Three months later and everything is still running well. Thanks Randy!
Fast, friendly, efficient. Well worth going to. I had my oil changed and filter and I was out of there. I will be back.
The two gentlemen who worked on my car were great. Very polite and worked diligently. They definitely up sold me on things but gave me stats and visual proof that my car needed these things done. I felt very taken care of.
Oilstop Drive Thru Oil Change has a 4.5 star rating with 779 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.