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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Santa Rosa, CA
About this business
Location details
1375 Santa Rosa Ave, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everyone who works here is very nice and efficient. We've gotten excellent service every time we come. Thank you. It's also clean.
Best time to come is first thing in the morning, so you're not waiting too long. Their employee, Alex, offered additional services and was very professional even though I declined everything at this time. If it was me, I would've stopped asking but I'm sure it's their protocol and he dealt with me in a nice manner. Thank you Alex! I'll definitely be back!
Business response:
Thank you for the positive review Gina! We appreciate it.
They say no high pressure sales then proceed to have multiple people at every single part try to sell you a product or additive. I've been to all the oil stops in the county and this one by far was the worst. Coupon says $50 oil change. My car takes 3.7 quarts of oil. Out the door with these clowns was over $150 which is less than the dealership charges. But at least now I know to take it directly the dealership and let this place scam other people. If I do go to a Oilstop it def won't be this one.
Business response:
We're sorry, MN, that your recent visit to our Santa Rosa Avenue Oilstop was not up to the high standards we're known for. Please take a moment and send your contact information to us at guestservices@oilstopinc…, as we would like to make this right for you.
They offer a conventional oil change price but they don't have 0-20 conventional oil for my Honda Accord. Then the guy tells me that my warranty requires synthetic oil, which I know it doesn't. I think he just did that to sell me a synthetic oil change at twice the price of a conventional oil change
I show up by 5:45 to have my oil change and they guys said they couldn't do it bc they attend until 5:40. You guys need change the schedule on the website
Every time i go here they are super nice and friendly. And my car burns oil so i often have to get a top off with no questions asked. I went to coddingtown spot and they were not as nice.
horrible experience. don't know what was done. no invoice, needs washer fluid, air in tires, don't know if anything was done except oil. paid for extra special oil, not asked.
Business response:
Russell, We're very sorry your recent experience at our Santa Rosa Avenue Oilstop was not up the standards you've come to expect from us. I have sent an email directly to you via the email address you have in our database. Thank you for your loyal business over the years.
A little expensive but they do a really great job of looking over everything and showing what you may need in the future.
I just want to say Wow! I stopped in to get my oil changed, and I have never been so impressed by the level of service and the most polite technicians. They went out of their way to explain what and why they were checking, mostly fluids and filters. They offered me coffee, water and soda, too! Randall did an excellent job doing the oil change and made it a great overall experience. Getting my oil changed was the last thing I wanted to do, but these polite young men made it great. I look forward to going back. Thanks guys!! G... read more
Business response:
Thank you, Debbie, for the great review! We'll look forward to serving you again!
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.4 star rating with 778 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.