Orkin

Erika G. 

on Yelp

15 years ago

There is one entity that lives in my apartment, has more legs than me, and is a different species. It is my dog and my dog only. I'd am very committed to keeping it that way. No six-legged Germans allowed, only four-pawed cute ones. My building had a polite, friendly service guy today who was patient with my endless "This won't hurt my dog, will it? Are you sure?" questions. And then listened while I babble endlessly about what a great dog I have. Service guy was a GSD (police dog!) owner too, so there was a lot of babbling... read more

John F. 

on Yelp

18 years ago

I had been using Orkin for over ten years but recently discontinued them. Service people were very polite and friendly, but they've had too many price increases and $58 is a lot to pay for a guy spritzing a house for 15 minutes once a month. BTW, a few years ago they gave as a reason for their most recent price increase the cost of drug-testing their employees. Would I really care if my exterminator has a drug problem? 

Stephanie G. 

on Yelp

a week ago

They took my credit card number and then didn't show up at our appointment time or call. This review needs to be 0 stars! DO NOT RECOMMEND. 

Gwen M. 

on Yelp

4 weeks ago

Orkin runs like a scam company, and were about as effective as one too. We called them for mice issues, and the traps they bought were the cheapest think you could find on the internet, and they didn't even work. We found mouse fur in them but never mice. They charged us over $100 each time, just to drop off these paper traps. We tried to cancel, but it was like pulling teeth, and when we finally were successful they needed 30 days, which meant another $100+ visit and charge. They literally did nothing, charged an arm and a ... read more

Angela F. 

on Yelp

a month ago

I would make it zero stars if allowed, Orkin sucks in plain terms. I was looking to leave Terminix due to technicians not showing up at agreed upon times only to have my INITIAL treatment as a new customer canceled by text 20 minutes after they confirmed I was next with a lame "we're sorry for the inconvenience, due to unforeseen circumstances" I called to reschedule & complain, customer service was rude saying "Ma'am, I'm not the one who didn't show up at your home" then calling 3 additional times, on hold for 29 minutes wi... read more

Kimberly C. 

on Yelp

a month ago

I did not like this company in any way. I feel like they just don't care even though they say it over and over and any product they did use didn't seem to solve my issues. I really don't know why I gave them a chance at all. 

Barb L. 

on Yelp

a month ago

We have bees in the walls. We called other pest control places and they could not come out for a few days. We called Orkin and they could come out the same day. However, what they don't tell you is that an "inspector" will be out to assess the issue. Your issue is not resolved that day. We had no idea. The inspector did not come out the same day. They gave us a window of 2 hours, no show, no call. I called 45 minutes after the 2 hour window and no one had any idea why there was a no show. She put me on hold to check ... read more

Caroline C. 

on Yelp

2 months ago

The customer service at Orkin was absolutely horrible. I had called for same day service as I had an issue and was heading out of town for an extended period of time. They only allowed me the option for same day service if I locked myself into a 1-year contract with them. I read the contract and understood that it could be cancelled within 3 business days. When I called to cancel, I was met with complete dismissal of my concerns and a very hostile interaction. Will never be giving my business to them. Interesting tactic for ... read more

Haven C. 

on Yelp

3 months ago

do not recommend recommended using organ will never use them ever again. They are so unprofessional and very disorganized. If I could write zero, I would.