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Orkin
- Pest Control
- Vernon Hills, IL
About this business
Location details
980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States
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Had a great experience with Orkin. I suspected bedbugs and had scheduled another exterminator for one Saturday morning, who never showed up. I was distraught, called about 10 different companies before someone at Orkin finally answered. Not only were they able to send someone same-day on a Saturday, but the guy got here in less than an hour. AJ was very nice and professional, and he even lowered my bill by $100 because my apartment is smaller than the average studio. It has only been a few days, and only time will tell if th... read more
There is one entity that lives in my apartment, has more legs than me, and is a different species. It is my dog and my dog only. I'd am very committed to keeping it that way. No six-legged Germans allowed, only four-pawed cute ones. My building had a polite, friendly service guy today who was patient with my endless "This won't hurt my dog, will it? Are you sure?" questions. And then listened while I babble endlessly about what a great dog I have. Service guy was a GSD (police dog!) owner too, so there was a lot of babbling... read more
I had been using Orkin for over ten years but recently discontinued them. Service people were very polite and friendly, but they've had too many price increases and $58 is a lot to pay for a guy spritzing a house for 15 minutes once a month. BTW, a few years ago they gave as a reason for their most recent price increase the cost of drug-testing their employees. Would I really care if my exterminator has a drug problem?
I used Orkin in Gurnee, IL for years with nothing but continued problems. My local people were nice and tried to help but my issues never went away. I spent thousands of dollars, doing every plan and service they recommended. Years later, I still have mice issues. When I called to cancel my services, they did not seem to care. I was very unhappy and frustrated about throwing my money away.
I have a commercial account with Orkin (Dallas, TX), including a Termite Bond for a 34-building apartment community. While I've only had to call for termite issues a few times over the past two years, the process of requesting service has become increasingly frustrating and difficult. More often than not, I cannot get through to anyone by phone. When I do manage to speak with someone, I'm told that a service request has been submitted and someone will follow up. Weeks go by, and I never receive a return call. This most rece... read more
I don't normally post on things like this. However, I hired Orkin 2 months ago and told them I had pets- they left sticky pads all over my house without telling me (my pet got stuck to one of them before I found them all) - so I immediately canceled my subscription- I asked to speak to a manager about the matter and no one ever called me back. They Just charged my debit card another $112 dollars when no one even showed up to my house for a subsequent visit (i canceled my membership).
They took my credit card number and then didn't show up at our appointment time or call. This review needs to be 0 stars! DO NOT RECOMMEND.
Orkin runs like a scam company, and were about as effective as one too. We called them for mice issues, and the traps they bought were the cheapest think you could find on the internet, and they didn't even work. We found mouse fur in them but never mice. They charged us over $100 each time, just to drop off these paper traps. We tried to cancel, but it was like pulling teeth, and when we finally were successful they needed 30 days, which meant another $100+ visit and charge. They literally did nothing, charged an arm and a ... read more
I would make it zero stars if allowed, Orkin sucks in plain terms. I was looking to leave Terminix due to technicians not showing up at agreed upon times only to have my INITIAL treatment as a new customer canceled by text 20 minutes after they confirmed I was next with a lame "we're sorry for the inconvenience, due to unforeseen circumstances" I called to reschedule & complain, customer service was rude saying "Ma'am, I'm not the one who didn't show up at your home" then calling 3 additional times, on hold for 29 minutes wi... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 3.4 star rating with 338 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.