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Orkin
- Pest Control
- Vernon Hills, IL
About this business
Location details
980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States
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I did not like this company in any way. I feel like they just don't care even though they say it over and over and any product they did use didn't seem to solve my issues. I really don't know why I gave them a chance at all.
We have bees in the walls. We called other pest control places and they could not come out for a few days. We called Orkin and they could come out the same day. However, what they don't tell you is that an "inspector" will be out to assess the issue. Your issue is not resolved that day. We had no idea. The inspector did not come out the same day. They gave us a window of 2 hours, no show, no call. I called 45 minutes after the 2 hour window and no one had any idea why there was a no show. She put me on hold to check ... read more
The customer service at Orkin was absolutely horrible. I had called for same day service as I had an issue and was heading out of town for an extended period of time. They only allowed me the option for same day service if I locked myself into a 1-year contract with them. I read the contract and understood that it could be cancelled within 3 business days. When I called to cancel, I was met with complete dismissal of my concerns and a very hostile interaction. Will never be giving my business to them. Interesting tactic for ... read more
do not recommend recommended using organ will never use them ever again. They are so unprofessional and very disorganized. If I could write zero, I would.
I used Orkin a while back after one of the guys retired. He told me that they only use a very small portion of the stuff. That's why they never get rid of the bugs. They are the worst company out there. It cost me a lot of money. For them plus the new furniture they are a rip off and this is the do not supposed will never get rid of anything. After the man retired from he came out did our apartment everything was gone. That's when he told us that they do not use all their stuff. He could not say nothing while he was wo... read more
I really, really wish I had researched and read the reviews before contracting this company. I have a termite issue. Pepole came out and appointment was scheduled for to today to start treatment. Have not seen or heard from anyone. Feeling like I've been scammed.
After Christmas I called to postpone my service before the next scheduled appointment, I kept receiving calls day after day saying that they were on their way to my house, I had to call back at least 5 times, then I get a bill in March saying that they been charging me the whole time and have no record that I postponed the service, yet they were never let in my house. Horrible experience
I had Orkin come to my house on March 13th after spotting a mouse inside. When the technician arrived, he caused me a lot of stress by claiming that I had a mouse infestation and recommending that I remove all the insulation in my attic and replace it with their own. He pointed to what he claimed were tracks left by the mice in my insulation, saying there were a lot of them. The proposed solution was going to cost me over $10,000. My wife wasn't comfortable with this, so we decided to get a second opinion. Orkin charged me ... read more
Orkin is good at one thing. Taking your money. they then have the techs say you need extras to grease there pockets. it's not the techs fault it's upper region management ordering more revenue. in Indiana. service it your self.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 3.4 star rating with 338 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.