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Orkin

3.4
  • Pest Control
  • Vernon Hills, IL

About this business

Home ServicesPest Control

When you hire an Orkin Pro, you can be confident you're receiving the service you expect, from the pest control experts you can trust. Orkin is the Best in Pests, handling pest control, and termite control. Not all pest problems are the same and not all homes need the same types of treatment. Your local Orkin Pro is trained to identify and treat the root of your particular pest problem. Upon thorough inspection, they will create a customized treatment plan that effectively targets pest problems exactly where they appear in y... read more

Location details

980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States

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3.4333 reviews
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Nancy P.'s profile image
Nancy P. 
rating
4 months ago

I used Orkin a while back after one of the guys retired. He told me that they only use a very small portion of the stuff. That's why they never get rid of the bugs. They are the worst company out there. It cost me a lot of money. For them plus the new furniture they are a rip off and this is the do not supposed will never get rid of anything. After the man retired from he came out did our apartment everything was gone. That's when he told us that they do not use all their stuff. He could not say nothing while he was wo... read more

Karen S.'s profile image
Karen S. 
rating
4 months ago

I really, really wish I had researched and read the reviews before contracting this company. I have a termite issue. Pepole came out and appointment was scheduled for to today to start treatment. Have not seen or heard from anyone. Feeling like I've been scammed. 

Arnold C.'s profile image
Arnold C. 
rating
5 months ago

After Christmas I called to postpone my service before the next scheduled appointment, I kept receiving calls day after day saying that they were on their way to my house, I had to call back at least 5 times, then I get a bill in March saying that they been charging me the whole time and have no record that I postponed the service, yet they were never let in my house. Horrible experience 

Julio J.'s profile image
Julio J. 
rating
5 months ago

I had Orkin come to my house on March 13th after spotting a mouse inside. When the technician arrived, he caused me a lot of stress by claiming that I had a mouse infestation and recommending that I remove all the insulation in my attic and replace it with their own. He pointed to what he claimed were tracks left by the mice in my insulation, saying there were a lot of them. The proposed solution was going to cost me over $10,000. My wife wasn't comfortable with this, so we decided to get a second opinion. Orkin charged me ... read more

Jim L.'s profile image
Jim L. 
rating
6 months ago

Orkin is good at one thing. Taking your money. they then have the techs say you need extras to grease there pockets. it's not the techs fault it's upper region management ordering more revenue. in Indiana. service it your self. 

Alaina A.'s profile image
Alaina A. 
rating
8 months ago

I can't believe we called them for service without reading these reviews. My mother got bed bugs and so far I'm out nearly $2k and we still have bed bugs. They keep sending a guy over here who uses his iphone flashlight to find evidence of the bed bugs. No wonder he never finds them. Do not waste your money and time here. They are not professional exterminators- just some franchisees that hire kids to come spray your house and overcharge for ineffective service. 

Ida B.'s profile image
Ida B. 
rating
10 months ago

A little over a year ago we hired Orkin because we found Bed bugs! And we still have them!!! They come 1-2 times a months for 13 months! I'm always calling and complaining and mention the money back guarantee and the manager is not trying to hear that!!!! 

Natalie P.'s profile image
Natalie P. 
rating
10 months ago

Absolutely awful!!! We have been paying monthly for their service and it is the biggest waste of money! We initially hired them for spiders and bugs in the house, my infant son would wake up with bites. They would come out to spray and we noticed no difference, so there were multiple occasions we had to call them to come back with a "different formula" which never really fixed the issue. I called to cancel and they stated I owed a significant amount of money, even though I have been paying them monthly. They would not budge ... read more

Karen C.'s profile image
Karen C. 
rating
10 months ago

Called to cancel my service the 1st week of October and was told it would be taken care of. I asked for an email to follow up the conversation person assured me a manager would follow up in 24 to 48 hours. Bank account still charged in October so I called back spoke to another person no results. Called back again irate and asked to speak to a supervisor, spoke to one who once again stated would follow up with me nothing. I have a claim in with my bank to reject all charges from Orkin, never again. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 3.4 star rating with 333 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.