Orkin

Alaina A. 

on Yelp

10 months ago

I can't believe we called them for service without reading these reviews. My mother got bed bugs and so far I'm out nearly $2k and we still have bed bugs. They keep sending a guy over here who uses his iphone flashlight to find evidence of the bed bugs. No wonder he never finds them. Do not waste your money and time here. They are not professional exterminators- just some franchisees that hire kids to come spray your house and overcharge for ineffective service. 

Ida B. 

on Yelp

11 months ago

A little over a year ago we hired Orkin because we found Bed bugs! And we still have them!!! They come 1-2 times a months for 13 months! I'm always calling and complaining and mention the money back guarantee and the manager is not trying to hear that!!!! 

Natalie P. 

on Yelp

11 months ago

Absolutely awful!!! We have been paying monthly for their service and it is the biggest waste of money! We initially hired them for spiders and bugs in the house, my infant son would wake up with bites. They would come out to spray and we noticed no difference, so there were multiple occasions we had to call them to come back with a "different formula" which never really fixed the issue. I called to cancel and they stated I owed a significant amount of money, even though I have been paying them monthly. They would not budge ... read more

Karen C. 

on Yelp

a year ago

Called to cancel my service the 1st week of October and was told it would be taken care of. I asked for an email to follow up the conversation person assured me a manager would follow up in 24 to 48 hours. Bank account still charged in October so I called back spoke to another person no results. Called back again irate and asked to speak to a supervisor, spoke to one who once again stated would follow up with me nothing. I have a claim in with my bank to reject all charges from Orkin, never again. 

Sheena Z. 

on Yelp

a year ago

do not waste your time or money they fake spray and act like they are spraying but they arent i got rid of mine but it wasnt from orkins help i found another way 

Latrice M. 

on Yelp

a year ago

Wish I could give them no stars! They're terrible. I first signed up because I was having an issue with mice, when they came out they were timely and laid traps around my home. The traps they laid didn't catch anything so I went and bought my own traps and caught 3 mice. I called them and told them that their traps weren't working, they did nothing about it. They lie when they advertise that they'll come out if you have increased activity. They also lie about the satisfaction guarantee or get a month free. They're supervisor... read more

Don M. 

on Yelp

a year ago

I called Orkin for a quote for residential pest control services. I decided not to hire them because I was told that the only way I could hire them was to read my credit card info over the phone. I refused. Never read your card number over the phone! I asked for a link in an email as a bill to input my info sercurely but was told they don't do that. it sounded like a rip off and I treated them as such. 

Michael M. 

on Yelp

a year ago

Called and got the local branch in Manteno Illinois. I was told they could come out same day and treat the inside and outside for a mouse problem along with finding the entry point. I agreed and paid $292.18. Upon showing up, the tech looked around for 2 minutes and said "I see tracings of mice" and set 3 snap traps and said that was all he could do. He then contacted another associate, who was the structure guy that could find where they were coming from. missed a half days work and paid $292.18 for this guy to come ou... read more

Tia L. 

on Yelp

a year ago

I have had an Orkin subscription for about 3 months and I still have mice in my home. They initially had an inspector come out and we identified all entry and exit points for the mice, and the work has been done to seal those areas yet the mice are still present. Each month I am paying a minimum of $50 and they have put down $20 worth of traps that you can get from any ACE hardware store, but have not attempted to locate the mice or investigate further. The only commendable thing is that they will come out pretty soon af... read more